Changing How the World Does Business: Fedex's Incredible Journey to Success # the Inside Story

Erscheinungsjahr 2006
ISBN: 978-1-57675-413-9
Verlag: BERRETT KOEHLER PUBL INC

Buch, Englisch, 239 Seiten, Format (B × H): 164 mm x 245 mm, Gewicht: 573 g

From one of the founding executives of FedEx comes the first full inside story of how Fed Ex came to be one of the world's most successful, innovative, and admired companiesFrock reveals the details of how the company was conceived, launched, kept afloat despite incredible obstacles.The story contains examples like - pilots using their personal credit cards to gas up the planes - employees deferring cashing their paychecks - and Fred Smith gambling with FedEx last 40,000 Vegas to win a week’s worth of operational expenses

Autoren/Hrsg.

Frock, Roger

Fachgebiete

• Geisteswissenschaften Geschichtswissenschaft Geschichtliche Themen Geschichte der Industrialisierung
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Transport- und Verkehrswirtschaft

Inhaltsverzeichnis

PrefaceSECTION I – FROM SCEPTICISM TO AFFIRMATION: Before May 19721. Introduction - The Trail of Inspiration
2. Checking With the Experts
3. Feeling More Comfortable
4. This Dog Might Hunt!
5. An Unscientific, Irrational Decision
6. Kick the Tires, Light the FiresSECTION II – NAÏVE OPTIMISM: May 1972 to March 19737. A Climate of Chaos
8. Mail, Charter, and a Future Executive
9. Looking for a few Good People
10. Mr. Smith Goes to Washington
11. Don’t Buy Anything
12. At Least Hot Suit Knows When He’s Getting Out
13. Roadblocks and Optimism
14. Let’s Call It a System Test!SECTION III – WITHIN AN INCH OF FAILURE: April 1973 to May 197415. The Marine Corps Boot Camp Mode
16. Just a Regular Employee with an Ordinary Job
17. Rescue at the Edge of a Precipice
18. A Light for the Darkness
19. A Little Help From Our Friends
20. Summoned to a Special Meeting
21. Wait a Minute, We Need ThatSECTION IV – ONE FOR ALL AND ALL FOR ONE: June 1974 to May 197822. A General in the Gorilla Camp
23. Digging for Gold in New York
24. Well Then, You Don’t Need Me!
25. Just a Little Thing I Learned in Nam
26. I’ll Just Give You Enough Rope to Hang Yourself
27. Just Step Out of the Way SECTION V – A MODEL FOR OTHERS TO EMULATE: 1972 to Present28. The Trinity of Cyclical Action
29. The Wind Beneath the Wings of Success
30. Chrysalis - Caterpillar to Butterfly
31. Going From Mach One to Idle
32. Concordes, Dirigibles, and Separation
33. Parting Thoughts

Über Autor(innen)

Roger Frock has conducted numerous projects and workshops dealing with the subjects of transportation networks, logistics operating systems, and responsible and ethical management during his years with A.T. Kearney, as a part of the decade with Federal Express. He has been a guest speaker at the National Council of Physical Distribution Management amoung others on a variety of subjects.