Matos / Vairinhos / Salavisa Knowledge, People, and Digital Transformation

Approaches for a Sustainable Future
1. Auflage 2020
ISBN: 978-3-030-40390-4
Verlag: Springer International Publishing
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 303 Seiten

Reihe: Business and Management (R0)

The impacts of the digital transformation on society in general, and particularly on people's lives, are the subject of increasing debate among policymakers, researchers and industry. This book explores the challenges of this new revolution, identifies solutions, and demonstrates how knowledge management can enable the transition process associated with the digital transformation, guided by the principles of sustainability. Featuring contributions by experts from diverse areas of science and business - on topics ranging from the digital transformation of knowledge management in the public sector, to the creation of sustainable smart cities, regions and countries, and from using AI for business models to food security - it provides a comprehensive discourse on the digital transformation's impacts on employment, education, governance, social life, sustainability, values, the economy and democracy.


Florinda Matos is the founder and president of the ICAA - Intellectual Capital Association. She holds a PhD in Social Sciences and Organizational Behaviour Studies from the University of Lisbon (Portugal). She teaches graduate and post-graduate courses at the ISCTE - Instituto Universitário de Lisboa - and several other higher education institutions. She was a Post-Doc researcher with a focus on the Social Impacts of Additive Manufacturing and is currently an associate research fellow of DINÂMIA'CET-IUL - the Centre for Socioeconomic and Territorial Studies. She is also a member of the New Club of Paris.Valter Vairinhos is a retired officer in the Portuguese Navy, where he served as a naval engineer from 1964 to 2009. He holds a doctoral degree in Multivariate Data Analysis from the Statistics Department of Salamanca University (Spain). Currently he divides his research activities between the ICAA's ICLab and Salamanca University.Isabel Salavisa is an Associate Professor at the ISCTE - Instituto Universitário de Lisboa, Lisbon, Portugal. She holds a PhD in Economics and is currently conducting research at the DINAMIA'CET-IUL, Centre for Socioeconomic and Territorial Studies, of which she is the former Director (2004-2013). She is also a joint coordinator of the Research Group on 'Innovation and Labour'.Leif Edvinsson is a Professor Emeritus and pioneering contributor to the theory and practice of Intellectual Capital (IC). He was the world's first director of IC in 1991 and prototyped the Skandia Future Center as a Lab for Organisational Design in 1996. In 1998, he was the recipient of the Brain Trust (UK) 'Brain of the Year award. Listed in the global 'Who's Who', he is a former associate member of the Club of Rome. He is a co-founder and founding Chairman of the New Club of Paris.  In 2013, he was the recipient of the 'Thought Leader Award' bestowed by the European Commission, Intel, and Peter Drucker Association. In 2015, he was appointed to the Advisory Board of the Japan Innovation Network (JIN), and in 2016, to the Advisory Board of the Norway Open Innovation Forum. In 2017, he was the recipient of the 'KM Award 2017' bestowed by Knowledge Management Associates and the United Nations.           Maurizio Massaro is an Associate Professor at Ca' Foscari University of Venice (Italy). He has also served as a Vice President of the research center on metal analysis. He received the 'Emerald Literati Award' for excellent research in the Journal of Knowledge Management.  He is an international member of the Global MIKE Award, and MIKE Award representative for Italy.

Autoren/Hrsg.

Matos, Florinda

Vairinhos, Valter

Salavisa, Isabel

Edvinsson, Leif

Massaro, Maurizio

Inhaltsverzeichnis

1;Foreword;6
1.1;Lessons to Learn: Parliament´s Committee for the Future;6
1.2;Lessons to Learn: The City of Espoo as a Forerunner;8
1.3;A Few More Guidelines on Digitalisation;9
1.4;What Is Next?;9
2;About the Book;11
3;Contents;12
4;About the Editors;14
5;Introduction;16
5.1;References;20
6;People, Intangibles and Digital Transformation;22
6.1;1 Introduction and Objectives;23
6.2;2 DT: Promises, Realities, Dangers and Risks;24
6.3;3 Data and Methodology;26
6.4;4 Results of Data Analysis;28
6.5;5 Conclusions;31
6.6;Annex: Correspondence of the Variables Used in the Data Set and Some of the Variables Included in the Questionnaire of EU (201...;34
6.7;References;37
7;Knowledge and Technology: Man as a Technological Animal;39
7.1;1 Introduction;39
7.2;2 The Relation Between Technology and the Human Mind;40
7.3;3 Some Issues Belonging to Our Relationship with Technology Throughout History;42
7.4;4 Technology Is Not Applied Science;45
7.5;5 The Phenomenon of Technology Itself;47
7.6;6 Conclusion;49
7.7;References;49
8;Beyond Digitalization: ``My Boss Is Artificial´´;51
8.1;1 Theoretical Background;51
8.2;2 Research Design;53
8.3;3 Research Questions;53
8.3.1;3.1 How Does Digitization Change Social Ties?;54
8.3.2;3.2 How Does Digitization Change the Economy?;55
8.3.3;3.3 How Does Digitization Change Politics?;55
8.4;4 Research Object and Research Needs;56
8.4.1;4.1 Need for Immersive Scenarios;56
8.4.2;4.2 Need for a Multi-perspective Approach;59
8.4.3;4.3 Need to Identify the Design Scope (= Room to Maneuver to Shape Our Digital Future);59
8.4.4;4.4 Research Plan;60
8.5;5 Conclusions;63
8.6;References;64
9;Smart Cities, Well-Being and Good Business: The 2030 Agenda and the Role of Knowledge in the Era of Industry 4.0;69
9.1;1 Introduction;70
9.2;2 Methodology and Objectives;72
9.3;3 Background and Discussion;72
9.3.1;3.1 Sustainable Cities;72
9.3.2;3.2 Smart and Sustainable Cities;74
9.3.3;3.3 Businesses and Human-Centred Solutions;76
9.4;4 Concluding Remarks;78
9.5;References;79
10;Business Model Innovation and Transition to a Sustainable Food System: A Case Study in the Lisbon Metropolitan Area;82
10.1;1 Introduction;82
10.2;2 Theoretical Background;83
10.2.1;2.1 The Food System as a Multidimensional Reality;83
10.2.2;2.2 Food System Transition;84
10.2.3;2.3 Innovative Business Models for Sustainable Farming;85
10.3;3 Methodology;91
10.4;4 The Case Study;91
10.5;5 Conclusions;94
10.6;References;95
11;Digital Transformation and Brazilian Agribusiness: An Analysis of Knowledge Management in the Sector;98
11.1;1 Introduction;99
11.2;2 Knowledge Management in Agribusiness;100
11.3;3 KM Evaluation Method;101
11.4;4 Brazilian Poultry Industry;102
11.5;5 Methodology;103
11.5.1;5.1 Population and Sample;104
11.5.1.1;5.1.1 Characterization of the Surveyed Subjects and Production Units;105
11.6;6 Analysis and Presentation of Results;105
11.6.1;6.1 Knowledge Management Diagnosis;105
11.6.2;6.2 Process Dimension Analysis;106
11.6.2.1;6.2.1 Analysis of the Leadership Dimension in Knowledge Management;107
11.6.2.2;6.2.2 Analysis of the Technology Dimension in Knowledge Management;107
11.6.2.3;6.2.3 Analysis of the People´s Dimension in Knowledge Management;108
11.6.3;6.3 Knowledge Management Versus Smart Farming;109
11.7;7 Final Considerations;111
11.8;References;112
12;Sustainable Business Models and Artificial Intelligence: Opportunities and Challenges;115
12.1;1 Introduction;115
12.2;2 Sustainability and Sustainable Business Models;117
12.3;3 Artificial Intelligence;118
12.4;4 Artificial Intelligence for Sustainable Business Models;119
12.4.1;4.1 Environmental Sustainability;119
12.4.2;4.2 Social Sustainability;121
12.4.3;4.3 Governance Sustainability;123
12.5;5 Conclusion;124
12.6;References;125
13;Strategy Innovation, Intellectual Capital Management, and the Future of Healthcare: The Case of Kiron by Nucleode;130
13.1;1 Introduction and Objective of the Study;130
13.2;2 Research Method;132
13.3;3 The Company, Project Idea, and Vision;133
13.4;4 The Impact of Digital Transformation and Intellectual Capital Management in Healthcare;136
13.5;5 Conclusion;140
13.6;References;141
14;ALTUS: A Process-Oriented, Knowledge Governance Maturity Model;143
14.1;1 Introduction;143
14.2;2 Existing Knowledge Maturity Models;145
14.3;3 Knowledge Governance Processes;148
14.4;4 ALTUS: Knowledge Governance Maturity Model Description;153
14.5;5 Conclusion;171
14.6;References;171
15;Trusting Security When Sharing Knowledge?;173
15.1;1 Introduction;173
15.2;2 Theoretical Background;175
15.2.1;2.1 Knowledge Sharing;175
15.2.2;2.2 Insider Threats and Security;177
15.2.3;2.3 The Question of Trust with Regard to Security;180
15.3;3 Proposition: Studying Insider Threats with the Factor of Trust;183
15.3.1;3.1 Interviews and Self-Report Questionnaires to Collect Information About Trust;183
15.3.2;3.2 Ontologies to Categorize Information About Trust;185
15.3.3;3.3 Discussion;187
15.4;4 Conclusion;188
15.5;References;189
16;Sustainable Corporate Development: A Resource-Oriented Approach;192
16.1;1 Introduction;192
16.2;2 Basic Principles of Sustainable Management;193
16.3;3 Reference Model for Sustainable Corporate Development;196
16.4;4 Implementation Procedure;198
16.4.1;4.1 Business Model and External Environment;198
16.4.2;4.2 Measurement: Performance Indicators;202
16.4.3;4.3 Strength and Weakness Analysis (Self-Assessment);204
16.4.4;4.4 Impact Analysis and Improvement Measures;206
16.4.5;4.5 Integrated Reporting;209
16.5;5 Summary and Outlook;212
16.6;References;214
17;KM 3.0: Knowledge Management Computing Under Digital Economy;216
17.1;1 Introduction;216
17.2;2 KM 1.0: Knowledge Transferring Within the Organization;218
17.3;3 KM 2.0: Knowledge Transferring Across the Organizations;219
17.4;4 The Coming of KM 3.0 Era: Big Data-Driven Knowledge Management;220
17.5;5 Uncertain: The Characteristics of KM 3.0 Era;220
17.5.1;5.1 The Process of Knowledge Creation Is Uncertain;220
17.5.2;5.2 The Platform for Knowledge Acquisition Is Uncertain;221
17.5.3;5.3 The Cooperation Mechanisms and Partners of Knowledge Are Uncertain;221
17.5.4;5.4 The Rise of Big Data Technology: Digital Transformation;221
17.6;6 The Challenges and Agenda of KM 3.0;222
17.6.1;6.1 New Knowledge Management Computing Theories Should Be Built;222
17.6.2;6.2 Difficulties in Analysing Multisource and Unstructured Data;222
17.6.3;6.3 The Concept of Knowledge Needs to Be Revisited;223
17.7;7 Conclusion;223
17.8;References;225
18;Key Competencies for Digital Transformation in Workplace;227
18.1;1 Introduction;227
18.2;2 Historical Review of Competencies;228
18.3;3 Digital Transformation and Competencies;229
18.4;4 Employers Opinion;231
18.5;5 Findings and Conclusions;239
18.6;6 Limitations and Future Work;241
18.7;References;242
19;The Ungoverned Space of Cyber: Protecting Your Intangibles;243
19.1;1 Introduction;243
19.2;2 The Intangibles: The New Crown Jewels;244
19.3;3 The World in Flux: New Challenges to the Protection of Intangibles;245
19.3.1;3.1 The Return of Geopolitics;246
19.4;4 The Ungoverned Space of Cyber;247
19.5;5 Decline in Trust, the Regulation Tsunami and New Paradigms;249
19.5.1;5.1 The Decline in Trust in Technology and Institutions;249
19.5.2;5.2 Death by Regulation;250
19.5.3;5.3 The New Paradigms of Information;250
19.6;6 Conclusions;251
19.7;References;252
20;The Brazilian Development Bank Impact Thesis: A Methodology to Address the Development Goals of the Knowledge and Sustainable ...;253
20.1;1 Introduction;254
20.2;2 BNDES and the Role of Development Financial Institutions;255
20.3;3 New Analytical Instruments to Deal with the Knowledge and Sustainable New Economy: MAE and TIIP;256
20.3.1;3.1 The BNDES Methodology to Evaluate Companies (MAE): An Inspiration for a New Mind-Set;256
20.3.2;3.2 The ``Impact Thesis for Investment on Projects´´ (TIIP): An Ex-ante Assessment Model;258
20.3.2.1;3.2.1 The Methodology;258
20.3.2.2;3.2.2 The TIIP as a Guideline to Address the New Economy Challenges;262
20.4;4 Conclusion;266
20.5;References;267
21;Knowledge Decentralization in the Age of Blockchain: Developing a Knowledge-Transfer System Using Digital Assets;269
21.1;1 Introduction;270
21.2;2 Brief Literature Review;271
21.3;3 Methodology;272
21.4;4 Discussion;272
21.4.1;4.1 Knowledge Transfer;272
21.4.2;4.2 The Role of Blockchain for Knowledge Transfer;274
21.4.3;4.3 The Knowledge Blockchain Model;276
21.5;5 Conclusions;279
21.6;6 Practical and Research Implications;280
21.7;References;280
22;Digital Transformation and Additive Manufacturing;283
22.1;1 Introduction;284
22.2;2 Literature Review;285
22.2.1;2.1 Industry 4.0;286
22.2.2;2.2 Health;286
22.2.3;2.3 Aerospace and Defence Industry;287
22.3;3 Additive Manufacturing Shaped by Digital Transformation;288
22.3.1;3.1 The Role of Industrial Communication Networks in Additive Manufacturing;289
22.3.2;3.2 Additive Manufacturing and Augmented Reality;289
22.3.3;3.3 The Role of Machine Learning in Additive Manufacturing;290
22.3.4;3.4 New Business Models;291
22.4;4 Upcoming Challenges;291
22.4.1;4.1 Interoperability;291
22.4.2;4.2 Standardization in Additive Manufacturing in Face of the Upcoming Digital Transformation;292
22.4.3;4.3 Data Security;293
22.4.4;4.4 Impact on the Workforce and Job Creation;294
22.5;5 Conclusion;294
22.6;References;295
23;Afterword;300