Buch, Englisch, 186 Seiten, Format (B × H): 170 mm x 244 mm, Gewicht: 332 g
Radcliffe Primary Care Series
Buch, Englisch, 186 Seiten, Format (B × H): 170 mm x 244 mm, Gewicht: 332 g
ISBN: 978-1-85775-534-3
Verlag: CRC Press
Effective communication is at the heart of good management. This comprehensive book describes effective communication skills including organisational structures group dynamics overcoming barriers to good communication effective listening and counselling skills in primary care. It provides the reader with the tools needed to manage effectively including those essential for leadership interviewing teaching and supervision. In addition it looks at strategies for dealing with stress such as problem solving techniques and improving personal organisation. Communication and the Manager's Job is a concise yet comprehensive guide for GPs practice managers and all members of the primary care team with an interest in their own personal and professional development.
Zielgruppe
Professional Reference
Autoren/Hrsg.
Fachgebiete
- Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Medizinische Fachgebiete Bildgebende Verfahren, Nuklearmedizin, Strahlentherapie Nuklearmedizin, PET, Radiotherapie
- Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Medizinische Fachgebiete Bildgebende Verfahren, Nuklearmedizin, Strahlentherapie Radiologie, Bildgebende Verfahren
Weitere Infos & Material
Section One: A broad look at communication * The foundations of good communication * Practical steps - policies and procedures * Understanding others: motivation and personality * Teams, groups and facilitating * Communicating in organisations * Section Two: The manager's job * Functions of a manager * Problem solving * Leadership skills * Delegating * Interviewing skills: Selection, counselling, grievance, appraisal, disciplinary * The learning organisation * Teaching and presenting skills
