Study Guide for Kinn's the Administrative Medical Assistant: An Applied Learning Approach

13. Auflage 2016
ISBN: 978-0-323-39675-2
Verlag: SAUNDERS W B CO

Buch, Englisch, 408 Seiten, Format (B × H): 216 mm x 274 mm, Gewicht: 794 g

Get more practice with the essential medical assisting job skills! Designed to support Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 13th Edition, Kinn's The Administrative Medical Assistant - Study Guide and Procedure Checklist Manual Package: An Applied Learning Approach, 13th Edition offers a wide range of exercises to reinforce your understanding of common administrative skills - including CAAHEP and ABHES competencies.

Autoren/Hrsg.

Proctor, Deborah B.

Niedzwiecki, Brigitte

Pepper, Julie

Madero, Payel

Fachgebiete

• Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Medizin, Gesundheitswesen Medizinische Berufe, Gesundheitsfachberufe

Inhaltsverzeichnis

Unit 1 - Introduction to Medical Assisting

1. The Medical Assistant and Competency-Based Education

2. The Medical Assistant and the Healthcare Team

3. Professional Behavior in the Workplace

4. Therapeutic Communications

5. Patient Education

6. Medicine and Law

7. Medicine and Ethics

Unit 2 - Ambulatory Care Administration

8. Technology and Written Communication in the Medical Office

9. Telephone Techniques

10. Scheduling Appointments and Patient Processing

11. Daily Operations in the Ambulatory Care Setting

12. The Health Record

13. Administrative Pharmacology Applications

Unit 3 -Coding and Medical Billing Procedures

14. Basics of Diagnostic Coding

15. Basics of Procedural Coding

16. Basics of Health Insurance

17. Medical Billing and Reimbursement

Unit 4 - Medical Office Administrative Functions

18. Patient Accounts, Collections and Practice Management

19. Banking Services and Procedures

20. Supervision and Human Resources Management

21. Medical Practice Marketing and Customer Service

Unit 5 - Assisting with Medical Specialties

22. All-Hazard Preparedness and Assisting with Medical Emergencies

Unit 6 - Career Development

23. Career Development and Life Skills

Über Autor(innen)

Pepper, Julie
Julie Pepper has spent her entire career in health care, first as a medical assistant in a variety of offices and clinics, developing expertise in the electronic health record. She combines her education in dietetics with her clinical and administrative experience as an instructor in the Medical Assisting program at Chippewa Valley Technical College in Wisconsin, where she has taught for the past 18 years. Julie is also the program director for the college's new Health Navigator program. She has served as reviewer and contributor to numerous Medical Assisting educational products over the last decade, including SimChart for the Medical Office; she currently serves as co-author of the Kinn's The Medical Assistant franchise and Health Insurance Today and sole author of The Electronic Health Record for the Physician's Office and The Simulated Administrative Medical Office.

Niedzwiecki, Brigitte
Brigitte Niedzwiecki began her healthcare career as a nurse, working in the hospital with surgical and pediatric patients and also in urgent care. After obtaining her master's degree in nursing, Brigitte worked in patient and staff education, as a software trainer, and as a nurse educator before transitioning into education. She has been the Medical Assisting program director at Chippewa Valley Technical College in Wisconsin for nearly 20 years, during which time she has participated in reviewing and writing and has helped develop state and national Medical Assisting curricula. She is also lead author of Kinn's Medical Assisting Fundamentals, a related MA core text designed primarily for programs that do not offer a separate A&P course and are focused on certification.