SAP: An Introduction

Next-Generation Business Processes and Solutions
1. Auflage 2019
ISBN: 978-1-4932-1650-5
Verlag: Rheinwerk Verlag GmbH

Buch, Englisch, 537 Seiten, Format (B × H): 184 mm x 236 mm, Gewicht: 1123 g

Reihe: SAP Press Englisch

What comes after SAP Business Suite? Can the “new SAP” can meet your existing business requirements—and if so, how? This book is your big-picture introduction to how SAP solutions address your day-to-day business and IT processes in the post-SAP Business Suite landscape. Learn about up-and-coming SAP applications, from SAP S/4HANA, to SAP C/4HANA, to SAP IBP. Follow a central business case to get a clear idea of how the new SAP portfolio can work for you, now and in the years ahead!

Highlights include:
1) SAP S/4HANA
2) SAP HANA
3) SAP C/4HANA
4) SAP Integrated Business Planning
5) SAP Ariba
6) SAP SuccessFactors
7) SAP Lumira
8) SAP Analytics Cloud
9) SAP Cloud Platform
10) SAP Leonardo
11) Administration
12) Digital transformation

Autoren/Hrsg.

Riches, Matthew

Robinson, Ben

Ryan, Gareth

Vincent, Ian

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Mathematik | Informatik EDV | Informatik Business Application Unternehmenssoftware SAP
• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik

Inhaltsverzeichnis

... Preface ... 19

... Who This Book Is For ... 19

... How This Book Is Organized ... 19

... Acknowledgments ... 27

... Conclusion ... 28

... Introduction ... 29

... What Is Digital Transformation? ... 30

... Digital Transformation Business Case ... 33

... Learning to Read the SAP Landscape ... 37

... Part I: Customer Experience ... 45

1 ... Customer Experience with SAP C/4HANA ... 47

1.1 ... Business Case ... 49

1.2 ... Marketing ... 51

1.3 ... Sales ... 62

1.4 ... Commerce ... 70

1.5 ... Customer Service ... 75

1.6 ... Data ... 83

1.7 ... The Road Ahead ... 85

2 ... Sales and Service with SAP S/4HANA ... 87

2.1 ... Business Case ... 88

2.2 ... Order and Contract Management ... 90

2.3 ... Sales Planning and Performance Management ... 100

2.4 ... Billing and Revenue Management ... 105

2.5 ... Customer Service ... 111

2.6 ... The Road Ahead ... 117

... Part II: Operations ... 119

3 ... Supply Chain Planning with SAP Integrated Business Planning ... 121

3.1 ... Business Case ... 123

3.2 ... Sales and Operations Planning ... 124

3.3 ... Demand Management ... 132

3.4 ... Inventory Management ... 133

3.5 ... Response and Supply Management ... 137

3.6 ... Supply Chain Analytics ... 139

3.7 ... The Road Ahead ... 140

4 ... Sourcing and Procurement with SAP S/4HANA and SAP Ariba ... 143

4.1 ... Business Case ... 144

4.2 ... SAP Portfolio Overview ... 146

4.3 ... Sourcing ... 150

4.4 ... Purchasing ... 161

4.5 ... Services Procurement ... 167

4.6 ... The Road Ahead ... 170

5 ... Manufacturing with SAP S/4HANA ... 173

5.1 ... Business Case ... 174

5.2 ... SAP Portfolio Overview ... 176

5.3 ... Production Planning ... 178

5.4 ... Production Execution ... 184

5.5 ... Manufacturing Execution ... 186

5.6 ... Production Quality Management and Delivery ... 189

5.7 ... The Road Ahead ... 191

6 ... Supply Chain Management with SAP S/4HANA ... 193

6.1 ... Business Case ... 195

6.2 ... Inventory Management and Basic Warehouse Management ... 196

6.3 ... Extended Warehouse Management ... 203

6.4 ... Transportation Management ... 206

6.5 ... The Road Ahead ... 209

7 ... Asset Management with SAP S/4HANA ... 211

7.1 ... Business Case ... 212

7.2 ... Maintenance Management ... 213

7.3 ... Asset Operations ... 228

7.4 ... The Road Ahead ... 230

8 ... Research and Development with SAP S/4HANA ... 233

8.1 ... Business Case ... 235

8.2 ... Innovation Management ... 235

8.3 ... Product Lifecycle Costing ... 238

8.4 ... Portfolio and Project Management ... 241

8.5 ... Commercial Project Management ... 242

8.6 ... The Road Ahead ... 245

... Part III: Financials ... 247

9 ... Financial Accounting with SAP S/4HANA ... 249

9.1 ... Business Case ... 251

9.2 ... Financial Statements ... 252

9.3 ... General Ledger Accounting ... 258

9.4 ... Financial Close ... 265

9.5 ... Receivables Management ... 268

9.6 ... Invoice Management and Accounts Payable ... 272

9.7 ... Asset Accounting ... 275

9.8 ... Real Estate Management ... 277

9.9 ... Financial Consolidation ... 278

9.10 ... Governance, Risk, and Compliance ... 282

9.11 ... Treasury Management ... 284

9.12 ... The Road Ahead ... 286

10 ... Management Accounting with SAP S/4HANA ... 287

10.1 ... Business Case ... 288

10.2 ... Cost Management ... 290

10.3 ... Planning and Control ... 293

10.4 ... Profitability Analysis ... 297

10.5 ... Project Accounting ... 300

10.6 ... The Road Ahead ... 303

... Part IV: Human Resources ... 305

11 ... Core Human Resource and Talent Management with SAP SuccessFactors ... 307

11.1 ... Business Case ... 308

11.2 ... Hire-to-Retire Process Overview ... 309

11.3 ... Core Human Resources and Payroll ... 312

11.4 ... Time and Attendance ... 317

11.5 ... Recruiting and Onboarding ... 319

11.6 ... Learning and Development ... 324

11.7 ... Performance and Compensation ... 327

11.8 ... Workforce Planning and Analytics ... 330

11.9 ... The Road Ahead ... 331

12 ... Contingent Workforce Management with SAP Fieldglass ... 333

12.1 ... Business Case ... 335

12.2 ... Simple Contingent Work ... 336

12.3 ... Complex Contingent Engagements ... 340

12.4 ... The Road Ahead ... 343

13 ... Travel and Expense Management with SAP Concur ... 345

13.1 ... Business Case ... 346

13.2 ... Expense ... 349

13.3 ... Travel ... 352

13.4 ... Reporting ... 356

13.5 ... Monitoring ... 357

13.6 ... The Road Ahead ... 357

... Part V: Data ... 359

14 ... Database and Platform ... 361

14.1 ... Business Case ... 362

14.2 ... Architecture Overview ... 363

14.3 ... Database Technology ... 366

14.4 ... Application Platforms ... 375

14.5 ... User Interface ... 383

14.6 ... The Road Ahead ... 388

15 ... Data Warehouse ... 391

15.1 ... Business Case ... 392

15.2 ... Data Warehousing ... 394

15.3 ... Big Data ... 406

15.4 ... The Road Ahead ... 408

16 ... Analytics ... 411

16.1 ... Business Case ... 412

16.2 ... Business Intelligence ... 413

16.3 ... Enterprise Performance Management ... 427

16.4 ... Predictive Analytics ... 429

16.5 ... The Road Ahead ... 431

17 ... Enterprise Information Management ... 435

17.1 ... Business Case ... 436

17.2 ... Data Strategy ... 438

17.3 ... Data Governance ... 440

17.4 ... Data Quality and Remediation ... 445

17.5 ... Data Migration ... 451

17.6 ... The Road Ahead ... 458

... Part VI: Integration and Administration ... 461

18 ... Application Integration ... 463

18.1 ... Business Case ... 464

18.2 ... Cloud Integration ... 466

18.3 ... Process Orchestration ... 470

18.4 ... API Management ... 479

18.5 ... Process Mining ... 481

18.6 ... Operational Process Intelligence ... 485

18.7 ... The Road Ahead ... 488

19 ... Administration ... 491

19.1 ... Business Case ... 492

19.2 ... Business Processes and Best Practices ... 493

19.3 ... Portfolio-to-Project ... 496

19.4 ... Requirement-to-Deploy ... 500

19.5 ... Request-to-Fulfill ... 505

19.6 ... Detect-to-Correct ... 506

19.7 ... The Road Ahead ... 511

... Conclusion ... 513

... Business Case Conclusion ... 513

... Emerging Business Challenges ... 518

... The Road Ahead for SAP ... 519

... The Authors ... 521

... Index ... 523

Über Autor(innen)

Vincent, Ian
Ian Vincent is the director of systems and integration at AgilityWorks Ltd. An experienced integration architect, he worked with a number of integration and EDI solutions at Kimberly-Clark before moving into consulting. Currently, he specializes in helping customers make the most of their SAP S/4HANA investment by creating integrated businesses.

Robinson, Ben
Ben Robinson has worked with SAP front-office solutions for more than 20 years. As a sales and distribution consultant, he joined SAP in 2000 and has worked with SAP’s ever-expanding portfolio of customer engagement solutions, principally in consulting and pre-sales roles.

Ryan, Gareth
Gareth Ryan is the director of SAP technology at AgilityWorks Ltd. Gareth has spent more than 20 years working with SAP, with a main focus on UI/UX and process-based tools. He also serves as an SAP Mentor, and is passionate about SAP’s cloud-based technology capabilities.

Riches, Matthew
Matthew Riches is the director of SAP S/4HANA at AgilityWorks Ltd., a UK-based consulting firm that is a partner of SAP-UK and SAP’s SAP S/4HANA Center of Excellence. He conducts training for and regularly presents on SAP S/4HANA.