The Program Management Office Advantage: A powerful and Centralized Way for Organizations to Manage Projects

A Powerful and Centralized Way for Organizations to Manage Projects
Erscheinungsjahr 2009
ISBN: 978-0-8144-1426-2
Verlag: Amacom

Buch, Englisch, 288 Seiten, Format (B × H): 166 mm x 237 mm, Gewicht: 554 g

Reihe: Agency/Distributed

Already a best practice for the majority of Fortune 500 companies, program management has now been embraced by large and small organizations eager to fluidly and efficiently manage all their projects from one central department. This book introduces readers to the fundamentals of program management, detailing the reasons for setting up a program management office, and showing them step-by-step how to do so. Readers will find clear, detailed information on a PMO's major functions such as selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all running projects. Readers will also find helpful definitions and sample forms they can use in completing administrative tasks such as maintaining a Risk and Issue Log, and producing internal and external reports.Both comprehensive and easy to understand, this book is an indispensable introduction to this important and powerful trend in project management.

Autoren/Hrsg.

Tjahjana, Lia

Dwyer, Paul

Habib, Mohsin

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement

Inhaltsverzeichnis

Contents ACKNOWLEDGMENTS INTRODUCTION PART I. OVERVIEW Chapter 1. DEFINING THE PROGRAM MANAGEMENT OFFICE Chapter 2. JUSTIFYING THE PROGRAM MANAGEMENT OFFICE Chapter 3. THE PROGRAM MANAGEMENT OFFICE IN THE ORGANIZATION PART II. THE CENTRAL ORGANIZER Chapter 4. CUSTOMER MANAGEMENT Chapter 5. VENDOR MANAGEMENT Chapter 6. COMMUNICATIONS MANAGEMENT Chapter 7. PROJECT OFFICE MANAGEMENT Chapter 8. PROJECT KNOWLEDGE MANAGEMENT Chapter 9. PROJECT MANAGEMENT TRAINING Chapter 10. PROJECT RESOURCE MANAGEMENT PART III. PROCESSES Chapter 11. PROJECT SELECTION Chapter 12. CONTROLLING PROJECT PROGRESS Chapter 13. PROGRAM MONITORING AND CONTROL Chapter 14. PROJECT AUDIT Chapter 15. SYSTEMS TO DRIVE THE PMO PART IV. A BUSINESS DIVISION Chapter 16. ESTABLISHING A PMO Chapter 17. IMPLEMENTING A PMO Chapter 18. LEADERSHIP IN A PMO Chapter 19. CAREERS WITHIN A PMO PART V. CONCLUSION Chapter 20. FINAL THOUGHTS ON PMO APPENDICES Appendix A. SAMPLE PMO BUSINESS PLAN Appendix B. SAMPLE PROJECT OFFICE TEMPLATES Appendix C. SAMPLE PMO CHARTER Appendix D. SAMPLE PMO INTEGRATION PLAN References Index About the Authors

Über Autor(innen)

Lia Tjahjana worked in the Project Management industry in Australia for 7 years and is currently completing a Master of Liberal Arts in Management at Harvard University. She has a Master of Engineering Science in Project Management and aBachelor of Civil Engineering from the University of NewSouth Wales in Sydney.