Introduction to Facility Management

1. Auflage 2020
ISBN: 978-0-367-72386-6
Verlag: Taylor & Francis Ltd

Buch, Englisch, 396 Seiten, Format (B × H): 174 mm x 246 mm, Gewicht: 916 g

Reihe: Routledge-Noordhoff International Editions

Introduction to Facility Management is a comprehensive introduction to the dynamic and diverse field of facility management (FM). It answers questions such as: What is facility management? What does a facility management professional do? How can we classify facility management products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management professionals.

This first international edition of the bestselling Dutch Basisboek Facility Management describes global trends and developments and international FM-standards and practices. With contributions of thought leaders, such as Diane Levine, Jens Schlüter, Michiel Bakker, Elizabeth Nelson, Nicolas White and Susanne Balslev Nielson, Introduction to Facility Management

- is the first international book on facility management, which is supplemented and commented on by facility management teachers and practitioners;

- intriguingly and enthusiastically describes the full scope of the FM-profession;

- provides a theoretical framework and insight into FM-practice.

Zielgruppe

Postgraduate and Professional

Autoren/Hrsg.

van Sprang, Hester

Drion, Bernard

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Management: Immobilien & Anlagen
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Produktionsmanagement, Qualitätskontrolle
• Wirtschaftswissenschaften Betriebswirtschaft Management
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Immobilienwirtschaft

Inhaltsverzeichnis

1. What is Facility Management? 2. Social Dynamics that Shape Work and Work Environment 3. Experiencing the Work Environment 4. The Functioning of the Facilities Organisation 5. Quantifying Facility Management 6. The Future of the Facility Management Profession 7. Research in Facility Management Glossary Bibliography Appendices

Über Autor(innen)

Hester van Sprang is Lecturer in Facility & Real Estate Management at Saxion University of Applied Sciences, Netherlands and The University of Greenwich, UK.

Bernard Drion was formerly Professor of Facility Management at Breda University of Applied Sciences, Netherlands. He has also held various management positions at consultancy firms, Hospitality Group.