Human Factors in Project Management

Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation
1. Auflage 2007
ISBN: 978-0-7879-9629-1
Verlag: Wiley

Buch, Englisch, 368 Seiten, Format (B × H): 196 mm x 241 mm, Gewicht: 879 g

In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including - Motivating a diverse workforce
- Facilitating team decisions
- Resolving interpersonal conflicts
- Managing difficult people
- Strengthening team accountability
- Communications
- Leadership

Autoren/Hrsg.

Wong, Zachary

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement

Inhaltsverzeichnis

Acknowledgments vii

The Author xi

Introduction 1

One Emergence of Human Factors 11

Two Human Factors and Team Dynamics in Project Management 17

Three Key Elements of Team Performance: Content 27

Four Key Elements of Team Performance: Process 37

Five Key Elements of Team Performance: Behavior 69

Six Secrets of Managing the Three Key Elements 91

Seven Key Stages of Team Development 111

Eight Moving the Team Forward: Facilitation Techniques 125

Nine Personal Space 149

Ten Team Conflicts 191

Eleven How Conflicts Affect Personal Space 207

Twelve Expanding Your Space 223

Thirteen Managing Good and Bad Behaviors 247

Fourteen Raising Your Game 265

Fifteen Those Who Break Through Will Never Go Back 285

Sixteen Hearts and Minds of Human Factors 303

Seventeen Personal Leadership: Putting It All Together 323

Epilogue 341

References 343

Index 345

Über Autor(innen)

The Author

Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.