Medical Office Procedures

9 ed
ISBN: 978-1-259-63076-7
Verlag: McGraw-Hill Education

Buch, Englisch, Format (B × H): 276 mm x 219 mm, Gewicht: 1034 g

Thoroughly revised and updated, Medical Office Procedures is a text-workbook that introduces and describes the tasks of a medical office assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills. Practice management, electronic health records, and finances are also addressed. Multi-day simulations provide real-world experience with physician dictation. Managerial skills are also included.

Autoren/Hrsg.

Bayes, Nenna

Fachgebiete

• Sozialwissenschaften Soziologie | Soziale Arbeit Soziale Arbeit/Sozialpädagogik Soziale Dienste, Soziale Organisationen

Inhaltsverzeichnis

Part 1 The Administrative Medical Assistant's CareerChapter 1 The Administrative Medical AssistantChapter 2 Medical Ethics, Law, and CompliancePart 2 Administrative ResponsibilitiesChapter 3 Office Communications: An Overview of Written and Verbal CommunicationChapter 4 Office Communications: Phone, Scheduling, and MailChapter 5 Managing Health Information Chapter 6 Office ManagementPart 3 Practice FinancialsChapter 7 Insurance and CodingChapter 8 Billing, Reimbursement, and CollectionsChapter 9 Practice FinancesPart 4 Preparing for EmploymentChapter 10 Preparing for Employment in the Medical OfficeAppendixA: Introduction to MedisoftAppendixB: Transcription Guidelines AppendixC: ICD-9-CM Information GlossaryBibliographyIndexWorkingPapers

Über Autor(innen)

Bayes, Nenna
Nenna L. Bayes, AAS, BBA, M.Ed., CPC, has coauthored
and reviewed various titles within the medical administrative fields. She earned an
associate of applied business degree, a bachelor of business administration degree,
and a masters of arts in education from Morehead State University. During her tenure,
she has taught numerous courses within the administrative and medical administrative
curriculum. She is a professor in and the program coordinator for the Office
Systems Technology and Medical Information Technology programs at Ashland
Community and Technology College in Ashland, Kentucky, and has received many
teaching excellence awards. She is also a certified professional coder (CPC). Prior to
teaching, she worked in various medical office environments. Additionally, she is a
member of the American Academy of Professional Coders (AAPC) and the American
Health Information Management Association (AHIMA).
She lives in Flatwoods, Kentucky, with her husband and is blessed to have two
children and two granddaughters. She is actively involved in music and enjoys
camping in her leisure time.