Selling Tourism Services at a Distance

An Analysis of the EU Consumer Acquis
2012
ISBN: 978-3-642-27886-0
Verlag: Springer

Buch, Englisch, 196 Seiten, HC runder Rücken kaschiert, Format (B × H): 160 mm x 241 mm, Gewicht: 489 g

New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.

Zielgruppe

Research

Autoren/Hrsg.

Bech Serrat, Josep Maria

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
• Rechtswissenschaften Internationales Recht und Europarecht Europarecht Europäisches Handels-, Wirtschafts- und Gesellschaftsrecht, Währungsrecht
• Rechtswissenschaften Internationales Recht und Europarecht Europarecht Europäisches Privat- und Vertragsrecht
• Rechtswissenschaften Bürgerliches Recht Schuldrecht Reiserecht, Reisevertragsrecht

Inhaltsverzeichnis

Introduction.- Information Requirements.- Right of Withdrawal.- Performance Rules.- Conclusion. Information Requirements.- Right of Withdrawal.- Performance Rules.- Conclusion.