Caligiuri Cultural Agility

Building a Pipeline of Successful Global Professionals
1. Auflage 2013
ISBN: 978-1-118-33337-2
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 272 Seiten, E-Book

HR professionals' guide to creating a culturally agile talentpipeline
Succeeding in today's global economy requires organizations toacquire, develop, and retain professionals who can operateeffectively around the world, irrespective of country or culture.More than ever before, organizations need a pipeline ofprofessionals who possess cultural agility, the ability to quickly,comfortably, and successfully work in cross-cultural andinternational environments. As the competition for culturally agiletalent grows, meeting this critical human resource challengerequires highly effective, cutting-edge talent managementpractices. With step-by-step guidance and evidence ofeffectiveness, this book offers those critical practices--manywhich can be implemented today.
* Includes how-to details for implementing talent managementpractices to build a pipeline of cultural agile professionals inany organization
* Features illustrative examples from a wide range oforganizations, including the Peace Corps, the US Military, and manyFortune 500 companies
* Allows access to the Cultural Agility Self-Assessment (CASA),an interactive online assessment
This book is a must-have resource for human resourceprofessionals and all business leaders who know that the key totheir organizations' success in today's complex global economy istheir culturally agile human talent.

Autoren/Hrsg.

Caligiuri, Paula

Inhaltsverzeichnis

Preface xiii
Acknowledgments xvii
PART 1: Introduction: The Basics of Cultural Agility 1
CHAPTER 1: WHAT IS CULTURAL AGILITY--AND WHY IS IT SOCRUCIAL TODAY? 3
Cultural Agility: A Mega-Competency with Three Levels 4
The Need for Speed in Building a Pipeline of Culturally AgileProfessionals 7
Barriers to Creating a Pipeline of Culturally AgileProfessionals 10
Take Action 18
PART 2: Who Is Culturally Agile? 21
CHAPTER 2: THREE CROSS-CULTURAL COMPETENCIES AFFECTINGCULTURALLY AGILE RESPONSES 23
The Cultural Agility Competency Framework: Twelve KeyCompetencies 24
How the Competencies Affecting Behavioral Responses AreDifferent 26
Competencies Affecting Behavioral Responses in Cross-CulturalContexts 26
Take Action 46
CHAPTER 3: NINE CROSS-CULTURAL COMPETENCIES AFFECTING SUCCESS OFCULTURALLY AGILE PROFESSIONALS 47
Three Competencies Affecting Psychological Ease inCross-Cultural Situations 48
Three Competencies Affecting Cross-Cultural Interactions 53
Three Competencies Affecting Global Business Decisions 59
Take Action 64
PART 3: Attract and Select the Most Culturally Agile Talent67
CHAPTER 4: ATTRACTING AND RECRUITING FOR CULTURAL AGILITY 69
Finding Culturally Agile Professionals 74
Attracting Culturally Agile Professionals 82
Creating the Employee Value Proposition for Culturally AgileProfessionals 89
Take Action 92
CHAPTER 5: ASSESSING AND SELECTING FOR CULTURAL AGILITY 95
Résumé Screening 98
Foreign Language Assessment 100
Knowledge Assessment 102
Personality Assessment 103
Interview 108
Self-Assessment 113
Take Action 115
PART 4: Train and Develop Culturally Agile Talent 117
CHAPTER 6: BUILDING THE FOUNDATION FOR CULTURAL AGILITY WITHCROSS-CULTURAL TRAINING 119
What to Include in a Cross-Cultural Training Program 121
Delivery Methods for Cross-Cultural Training 128
Language Training 132
Timing and Sequencing of Cross-Cultural Training 133
Readiness for Cross-Cultural Training 134
Evaluating the Effectiveness of Cross-Cultural Training 135
Take Action 140
CHAPTER 7: CRAFTING DEVELOPMENTAL CROSS-CULTURAL EXPERIENCES TOINCREASE CULTURAL AGILITY 141
How Cross-Cultural Experiences Become Developmental 143
Suggestions for Developmental Cross-Cultural Experiences 150
Take Action 156
CHAPTER 8: DEVELOPING CULTURAL AGILITY THROUGH INTERNATIONALASSIGNMENTS 157
International Assignment Goals and Cultural Agility 161
Using Strategic Global Mobility Practices to Build CulturalAgility 164
Take Action 182
PART 5: Conclusion: Leadership and Organizational Factors183
CHAPTER 9: MANAGING AND LEADING TO BUILD CULTURAL AGILITY IN THEWORKFORCE 185
Your Organization's Readiness for Cultural AgilityPractices 187
Leadership Practices to Foster a Culturally Agile OrganizationalCulture 191
HR's Role in Building the Culturally Agile Workforce195
Your Cultural Agility 205
Take Action 205
Stay Connected to Learn More 206
Appendix: Lists to Assess Your Organization's GlobalEmployer Image 207
Notes 219
About the Author 231
Index 233

Über Autor(innen)

Paula Caligiuri, Ph.D., is a professor of human resourcemanagement at Rutgers University, a work psychologist, andregularly appears as an expert guest on CNN. Listed among the top50 most prolific authors in the field of international business,she is a frequent speaker and sought-out consultant fororganizations in the United States, Asia, Australia, and Europe.She is the author of three books and the HR area editor for thetop-ranked Journal of International Business Studies.