Chang / Hussain / Dillon Trust and Reputation for Service-Oriented Environments

Technologies For Building Business Intelligence And Consumer Confidence
1. Auflage 2006
ISBN: 978-0-470-02825-4
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 374 Seiten, E-Book

Trustworthiness technologies and systems for service-orientedenvironments are re-shaping the world of e-business. By buildingtrust relationships and establishing trustworthiness and reputationratings, service providers and organizations will improve customerservice, business value and consumer confidence, and providequality assessment and assurance for the customer in the networkedeconomy.
Trust and Reputation for Service-Oriented Environments isa complete tutorial on how to provide business intelligence forsellers, service providers, and manufacturers. In an accessiblestyle, the authors show how the capture of consumer requirementsand end-user opinions gives modern businesses the competitiveadvantage.
Trust and Reputation for Service-OrientedEnvironments:
* Clarifies trust and security concepts, and defines trust, trustrelationships, trustworthiness, reputation, reputationrelationships, and trust and reputation models.
* Details trust and reputation ontologies and databases.
* Explores the dynamic nature of trust and reputation and how tomanage them efficiently.
* Provides methodologies for trustworthiness measurement,reputation assessment and trustworthiness prediction.
* Evaluates current trust and reputation systems as employed bycompanies such as Yahoo, eBay, BizRate, Epinion and Amazon,etc.
* Gives ample illustrations and real world examples to helpvalidate trust and reputation concepts and methodologies.
* Offers an accompanying website with lecture notes andPowerPoint slides.
This text will give senior undergraduate and masters levelstudents of IT, IS, computer science, computer engineering andbusiness disciplines a full understanding of the concepts andissues involved in trust and reputation. Business providers,consumer watch-dogs and government organizations will find it aninvaluable reference to establishing and maintaining trust in open,distributed, anonymous service-oriented network environments.

Autoren/Hrsg.

Chang, Elizabeth

Hussain, Farookh

Dillon, Tharam

Inhaltsverzeichnis

Preface.
Author Introduction.
Acknowledgement.
Chapter 1 Trust and Security in Service-OrientedEnvirnoments.
Chapter 2 Trust Concepts and Trust Model.
Chapter 3 Trustworthiness.
Chapter 4 Trust Ontology for Service-OrientedEnvironment.
Chapter 5 The Fuzzy and Dynamic Nature of Trust.
Chapter 6 Trustworthiness Measure with CCCI.
Chapter 7 Trustworthiness systems.
Chapter 8 Reputation Concepts and the ReputationModel.
Chapter 9 Reputation Ontology.
Chapter 10 Reputation Calculation Methodologies.
Chapter 11 Reputation Systems.
Chapter 12 Trust and Reputation Prediction.
Chapter 13 Trust and Reputation Modelling.
Chapter 14 The Vision of Trust and ReputationTechnology.
References.
Index.

Über Autor(innen)

Elizabeth Chang, Curtin Business School, has created,developed and taught courses in software engineering, projectmanagement, HCI, e-commerce, Databases, and Logistics and SupplyChain Management. She has also successfully managed severalcommercial-grade IT projects for industry, taking them through theentire software lifecycle to project completion. Theseprojects range across Internet, peer-to-peer communications ande-commerce applications. Professor Chang has over 100scientific conference and journal papers of which 20 are onTrust.
Professor Tharam Dillon is Dean of Information Technologyat the University of Technology, Sydney. He is an expert inthe fields of software engineering and data mining, and in trust,security and component-oriented access control. He haspublished five authored and four co-edited books, in addition toover 400 scientific papers in refereed journals andconferences.
Farookh K. Hussain is a PhD student at Curtin BusinessSchool, and has become an expert in the field of Trust,co-authoring over 20 papers on Trust over the last two years.