Maximizing the Impact of Assessment in Higher Education

Closing the Loop with Change Management
1. Auflage 2025
ISBN: 978-1-032-64908-5
Verlag: Routledge

Buch, Englisch, 302 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 441 g

Leveraging data for change and improvement is the least discussed but most difficult step to implement in the assessment cycle. This practical book closes the loop by linking the higher education assessment process with change management frameworks, allowing for greater institutional adaptability, improvement, and innovation.

Seasoned assessment professionals Cogswell and Henning draw on cutting-edge research, models, and practical examples to guide readers through the process of using assessment findings to effect and sustain change. Chapters offer an analysis of relevant change management theories, methods and timelines for measuring change, strategies on documenting and communicating change for stakeholders, instruction on facilitating effective student–campus partnerships, and plentiful real-world examples throughout.

This book is essential reading for higher education practitioners who design, coordinate, and report assessment efforts, as well as administrators and leaders who wish to see these change efforts succeed.

Zielgruppe

Postgraduate and Professional Practice & Development

Autoren/Hrsg.

Cogswell, Cynthia

Henning, Gavin W.

Fachgebiete

• Sozialwissenschaften Pädagogik Schulen, Schulleitung Schulleitung, Schulentwicklung
• Sozialwissenschaften Pädagogik Schulen, Schulleitung Universitäten, Hochschulen
• Sozialwissenschaften Pädagogik Pädagogik Bildungswesen: Organisation und Verwaltung

Inhaltsverzeichnis

Part 1: Assessment and Change Management

1. A Brief History of Higher Education Assessment and Evaluation

Erin M. Bentrim and Gavin W. Henning

2. Laying the Foundation: Change Management Theories, Frameworks, and Models

Lesley D’Souza

3. Humanizing Organizational Culture and Change Management in Assessment

Kellie M. Dixon and Natasha A. Jankowski

4. Learn or Die: Building Assessment on a Foundation of Systems Thinking and Organizational Learning

Jeremy Penn

5. Linking Assessment Practice to Change Leadership

Kimberly Yousey-Elsener and Laura Bayless

Part 2: How To Use Assessment for Change

6. The Influence of Paradigms and Positionality on Enacting Change Through Assessment

Gavin W. Henning and Anne E. Lundquist

7. Methodological Approaches Aligned for Change

Natasha A. Jankowski and Keston Fulcher

8. A Framework for Measuring Change

Jennifer Nailos, Jeff Freels, Monique Payne Pikus, and Rajagopal Sankaranarayanan

9. Communicating and Documenting Learning and Change

Laura M. Gambino

10. Assessment for Equity: Catalyzing Change for Student Success

Samuga_Gyaanam+Bheda, Divya

Part 3: Doing the Work

11. Institutional Effectiveness and Change Management

Michele J. Hansen and Stephen P. Hundley

12. Assessment for Organizational Change in Academic Affairs: Improving at the Course, Program, and Institution Levels

Jillian Kinzie and Cindy Cogswell

13. From Data to Action: Leveraging Change Management to Enhance Student Affairs Assessment

Renée Delgado-Riley and Ellissa Brooks Nelson

14. Leading Change from the Middle

Will Miller and Kelli Rainey

15. Partnering with Students for Organizational Change Through Assessment

Darby M. Roberts and Stefani A. Baker

Conclusion

Cynthia Cogswell and Gavin W. Henning

Über Autor(innen)

Cynthia Cogswell is the Director of Data Strategy for Student Affairs, Global Programs and University Life at New York University, USA, providing leadership and stewardship for integration and use of data and systems in everyday work.

Gavin W. Henning is Professor of Higher Education at New England College in New Hampshire, USA, where he directs the Master of Science in Higher Education Administration and Doctor of Education programs, as well as the Center for Innovation in Teaching, Learning, and Scholarship.