Heisterberg / Verma | Business Agility | Buch | 978-1-118-72456-9 | www.sack.de

Buch, Englisch, 384 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 710 g

Heisterberg / Verma

Business Agility


1. Auflage 2014
ISBN: 978-1-118-72456-9
Verlag: Wiley

Buch, Englisch, 384 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 710 g

ISBN: 978-1-118-72456-9
Verlag: Wiley


Creating Business Agility: How Convergence of Cloud, Social, Mobile, Video, and Big Data Enables Competitive Advantage provides a game plan for integrating technology to build a smarter, more customer-centric business. Using a series of case studies as examples throughout, the book describes the agility that comes from collaborative commerce, and provides key decision makers the implementation roadmap they need to build a successful business ecosystem. The focus is on Business Agility Readiness in terms of the five major changes affecting the information technology landscape, and how data-driven delivery platforms and decision-making processes are being reinvented using digital relationships with a social business model as the consumer world of technology drives innovation and collaboration.

Cloud computing, social media, next-gen mobility, streaming video, and big data with predictive analytics are major forces now for a competitive advantage, and Creating Business Agility provides leaders with a roadmap for readiness. Business leaders tasked with innovation and strategy will find that Creating Business Agility provides important insight from an informed perspective.

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Weitere Infos & Material


Preface

Chapter 1 Bridging the Digital Divide

Business Agility Concepts

Intellectual Capital Business Model of Innovation Monetization

Business Ecosystem Strategic Concepts

Stages of Business Ecosystem Coevolution

Digital Business Stakeholders

Ecosystem Hub Concepts

Ecosystem Hub Implementation Concepts

Ecosystem Hub Implementation Roadmap

Balanced Scorecard Delivering Business Value

What Business Agility Readiness means

Business Agility Readiness (BAR) Roadmap

Change Management Imperatives

Customer-centric Business Strategy

Business Agility Alignment Issues

Chapter 2 Disruptive Innovation and Evolving Business Model

Disruptive Innovation creates business dilemma

Disruptive Innovation Introduces New Paradigm

SOA and BPM Drive Systems of Engagement

CIO-CMO Alignment via BPM & Balanced Scorecard

Business Agility Readiness Transformation

Business Agility Circle of Influence

What is Multidimensional Scoring (MDS)?

Measuring Relationship in Systems of Engagement

Listening to Own Conscience - 4th Dimension in Driving Agility

Video - New Disruptive Technology for Digital Content

Travel Industry Disruption by Force 5 Tornado

Destination Marketing Industry Trends

DMO Leadership Roles and Responsibilities

DMO Challenges/Opportunities

Travel Lifecycle Management Scenarios

Visitor Information Center as a Differentiator

DMO Alternative--Distributed Virtual Center Concept

Virtual Visitor Information Center Solution

Ecosystem Hub Content Management Services

vVIC Architecture as an Ecosystem Hub

Dynamic Itinerary Services for Travel Lifecycle Management

Collaborative Strategies for Cooperative Marketing

Chapter 3 Hyper Connectivity Drives Innovation

Paradigm Shifts: Mainframes to Client-server to Cloud Computing

Next Evolution: Large Data center - Grid Computing - Cluster Computing

Defining Cloud Computing

What is Cloud Computing: A Definition by NIST

Key Business Drivers for Cloud Services

Business Value Propositions for Cloud Computing

President Obama Election Campaign Leverages Cloud to Win

Concerns and Risk Assessment of Cloud Computing

Understanding Cloud Architecture

Private Cloud Based Solution to Meet the IT Needs of Multiregional Branch Offices

Federated cloud based solution to meet the IT needs of multiregional branch offices

Public Cloud Based Solution to Meet the IT Needs of Multiregional Branch Offices

Hybrid cloud based solution to meet the IT needs of multiregional branch offices

Advantages and Challenges of cloud Computing Based Solution

Design and Deployment Strategy for Cloud Services

Obstacles and Opportunities for Cloud Computing

Driving Growth More Efficiently

Database Services on a Private Cloud

Shared Services

Security considerations in Private and Public Cloud

Components of Information Security

Virtual Machine Introspection

Service Level Agreement

Intellectual Property Rights

Chapter 4 Breaking the Barrier of Physical Infrastructure

Effective Use of Technologies

Reduce Cost to Your Advantage

Amazon and eBay Business Model Breaks the Barrier of Physical Infrastructure

Education: Going Beyond Physical Boundaries

Massive Open Online Courses - Great Endeavor to Break Physical Boundaries in Education

Khan Academy- Making Great Impact in Education

Healthcare Services Leveraging Outsourced Services

Apple Manufactures and Assembles Their iPhones, iPods and iPads in China

Levi Strauss & Co Manufacturing Outsourcing

Travel and Hospitality Sectors Breaking Physical Boundaries

Software Development Leverages Global Resources

Architectural, Engineering and Construction (AEC) Removes Geo Barriers Using Emerging Technologies

Converging Technology: Inside the Force 5 Tornado for the "Perfect Storm"

Transformation, Synergy, and Innovation through the Cloud

Chapter 5 Power of Collaborative Management

Collaborate for Better Execution and Effective Decision Making

Use of WiKi in Enterprise Wide Team Collaboration

Central Desktop: Powerful Tool for Effective Team Collaboration

Mindjet (Spigit): Great tool for collaborative ideation

Oracle WebCenter - Enterprise Wide User Experience Tool

Oracle Social Network: Enterprise class Collaborative system

Applications Focus: CIO-CMO Alignment around Big Data

Experimentation - Taking a Risk

Putting the Technology Together

Marketing and IT Align

Lessons Learned

Chapter 6 Mobility Drives Agility

Convergence of Consumer Electronics into Smart Devices

Mobility Strengthens Ecosystemism

Location Based Targeted Customer Outreach

Mobile Development Framework

Next Generation of Applications Leverages Mobility Platform

Enterprise Mobility Platform

Mobile Deployment Framework

Smart Devices Protection Is Important

Mobotory: Business Agility Strategy in Action

Chapter 7 Listening to the Voices

Social Media: A New Disruptive Revolution

Mobility-Smart Devices and Tablets Drive Agility

Customer Engagement-Key business challenge

Personalization: A Key Tenet of User Engagement in Business

Sentiment Analytics: A Better Way to Drive Business Focus and agility

Change Management and Business Agility for Social Media

Oil Stop: Using Big Data to drive more intimate customer relationships and social to enhance community

Chapter 8 Role of Collective Intelligence: Why should we care about Big Data?

Why Should You Care about Big Data?

Do Key Characteristics signal about Big Data?

Does Size of Data Really Matter?

How Complex Is Big Data?

Big Data Comes in Variety and From Many sources Adding complexity

How Does Big Data Coexist with Existing Traditional Data?

How Big Is Big Data Market?

How Would You Manage Big Data on Technology Platforms?

Chapter 9 Cultivating Knowledge Ecosystems

Knowledge Management Disciplines and Technologies

Force 5 Tornado Convergence creates Business Agility

How Team Oracle wins AC34 with Big Data Analytics for Adaptive Decision Making

Chapter 10 2020 Foresight

Ecosystemism

Consumerization of IT

The Internet of Things

Industrial Internet - GE

Internet of Everything - Cisco

Saving Costs in Home Utilities

Bionics - Wearable Contact Lenses

Big Data and Predictive Analytics: Saving Life of Heart Patients in Healthcare

What to Expect with a Customer-Centric Business in 2020

Appendix

About the Authors

Index


RODNEY HEISTERBERG, PHD, is a professor in the School of Business and Management at Notre Dame de Namur University and Managing Partner at Rod Heisterberg Associates. Heisterberg served as the co-chair of the joint government-industry group that authored the first U.S. standard for providing content management applications through Software-as-a-Service.

ALAKH VERMA is Director of Product Development (Platform Technology Solutions) at Oracle. He is also adjunct faculty and advisor at the University of California, Berkeley, and University of California, Santa Cruz, and imparts thought leadership on these converging technologies.



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