Herrman The Blackwell Handbook of Mediation

Bridging Theory, Research, and Practice
1. Auflage 2009
ISBN: 978-1-4051-5216-7
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 472 Seiten, E-Book

Reihe: Blackwell Handbooks in Management

This handbook invites readers who are interested in mediation,negotiation and conflict resolution to share the perspectives ofexperts in the field.
* Contributors include scholars, mediators, trainers andnegotiators, all of whom are passionate about their work.
* Emphasises both internal and external factors as importantsources of influence when negotiating conflicts.
* Explores the cultural and institutional frameworks that haveshaped intervention processes.
* Considers what techniques might work when, how and why.
* Demonstrates the sophistication of contemporary studies ofmediation, negotiation and conflict resolution.

Autoren/Hrsg.

Herrman, Margaret S.

Inhaltsverzeichnis

Acknowledgements.
Notes on Contributors..
Part I; Setting the Stage for a Dialog.
1. Introduction(Margaret S. Herrman).
2. Mediation from Beginning to End: A Testable Model (MargaretS. Herrman, Nancy Hollett, and Jerry Gale).
Part II: Mediation and Negotiation Set in Their ContextualFrames.
3. Examining Mediation in Context: Toward UnderstandingVariations in Mediation Programs (Craig McEwen).
4. Policy, Practice, and Politics: Bargaining in the Shadow ofWhitehall (Janet Walker and Sherrill Hayes).
5. The Role of Antecedent and Procedural Characteristics inMediation: A Review of the Research (Roselle L. Willer).
6. Applying the Comprehensive Model to Workplace MediationResearch (Brian Polkinghorn and E. Patrick McDermott).
7. Restorative Justice Mediated Dialog (Mark S. Umbreit andRobert B. Coates).
Part III: Exploring Powerful Internal Dynamics.
8. Mediation as Framing and Framing within Mediation (BarbaraGray).
9. Does the Model Overarch ten Narrative Stream (John M.Winslade and Gerald D. Monk).
10. A Facework Frame for Mediation (Stephen Littlejohn and KathyDomenici).
11. Mediation and the Forfold Model of Justice (Donald E.Conlon).
12. The Dynamics of Power in Child Custody Mediation (Donald T.Saposnek).
13. Emotion in Mediation: Implications, Applications,Opportunities and Challenges 9Tricia S. Jones).
Part IV: Extensions.
14. Preempting Disaster: Pre-Mediation Strategies to Deal withStrong Emotions (Danile L. Shapiro).
15. The Meaning of "Social" in Interpersonal Conflict and itsResolution (Sandra Schruijer and Leopold S. Vansina).
16. Manger as Mediator: Developing a Conflict-PositiveOrganization Dean Tjosvlod and Fang Su).
17. Mediation and Difficult Conflicts (Morton Deutsch).
18. Enhancing Mediator Artistry: Multiple Frames, Spirit, andReflection in Action Neil H. Katz).
19. Of Time and the River: Notes on the Herman, Hollett, andGale Model of Mediation (Kevin Avruch).
20. Mediation at the Millennium (Dean G. Pruitt).
21. A Trainer Responds to the Model 9Zena D. Zumeta).
22. Conclusion (Margaret S. Herrman).
Index of Citations.
General Index.

Über Autor(innen)

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.