Buch, Englisch, 192 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 324 g
Designing and Delivering Training for Groups
Buch, Englisch, 192 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 324 g
ISBN: 978-0-7494-4744-1
Verlag: Kogan Page
Autoren/Hrsg.
Fachgebiete
- Sozialwissenschaften Soziologie | Soziale Arbeit Spezielle Soziologie Wirtschaftssoziologie, Arbeitssoziologie, Organisationssoziologie
- Sozialwissenschaften Pädagogik Berufliche Bildung Wirtschaftspädagogik, Berufspädagogik
- Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
Weitere Infos & Material
- Chapter - 00: Introduction;
- Section - ONE: Design and development;
- Chapter - 01: Introduction to the training process;
- Chapter - 02: Setting objectives;
- Chapter - 03: Developing a lesson plan;
- Chapter - 04: Training methods;
- Section - TWO: Delivery and training skills;
- Chapter - 05: Questions and responses;
- Chapter - 06: Managing difficult behaviours;
- Chapter - 07: Building rapport;
- Chapter - 08: Using your voice;
- Chapter - 09: Giving and receiving feedback;
- Chapter - 10: Non-verbal communication;
- Chapter - 11: Coping with stress;
- Chapter - 12: Visual support;
- Chapter - 13: The training environment;
- Chapter - 14: Evaluating training;
- Chapter - 15: Checklists
Introduction to the training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment; Evaluating training; Checklists