Human Relations in Organizations: Applications and Skill Building

10 ed
ISBN: 978-1-259-25512-0
Verlag: McGraw-Hill Education

Buch, Englisch, Format (B × H): 216 mm x 274 mm, Gewicht: 1030 g

Autoren/Hrsg.

Lussier, Robert

Inhaltsverzeichnis

PART ONEINTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU 1 Understanding Behavior, Human Relations, and Performance 2 Personality, Stress, Learning, and Perception 3 Attitudes, Self-Concept, Values, and Ethics 4 Time and Career Management  PART TWOINTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS 5 Communications, Emotions, and Criticism 6 Dealing with Conflict  PART THREELEADERSHIP SKILLS: INFLUENCING OTHERS 7 Leading and Trust 8 Motivating Performance 9 Ethical Power, Politics, and Etiquette 10 Networking and Negotiating  PART FOURLEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE 11 Team Dynamics, Creativity and Problem Solving, and Decision Making 12 Organizational Change and Culture 13 Valuing Diversity Globally

Über Autor(innen)

Lussier, Robert
Robert N. Lussier is a professor of management at Springfield College. He has taught management courses for more than 25 years, and has developed innovative and widely adopted methods for applying concepts and developing skills that can be used both personally and professionally.  Dr. Lussier is a prolific author of more than 435 publications. Over one million people globally have used his books. He has been contacted by hundreds of institutions and individuals in more than 75 countries earning him an unsurpassed national and international reputation as an author and keynote speaker.