Means / Adams Facilitating the Project Lifecycle

The Skills & Tools to Accelerate Progress for Project Managers, Facilitators, and Six Sigma Project Teams
1. Auflage 2005
ISBN: 978-0-7879-8064-1
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 416 Seiten, E-Book

Step by step, Facilitating the Project Lifecycle guides theproject manager/facilitator in making smart choices about when andhow to pull key talent together to spell success for the projectand ultimately the organization. The authors will help youunderstand the benefits of using facilitated group work sessions toget real work done during a project and get it done better and moreefficiently than more traditional individual work approaches. Inaddition, the book includes:
* Recommendations for capitalizing on group knowledge toaccelerate the building of key project deliverables and ensuretheir quality as they are built
* A work session structure for planning, delivering, andfollowing up facilitated work sessions
* Guides for building key project deliverables
* Sample agendas
* Proven techniques for managing the group dynamics

Autoren/Hrsg.

Means, Janet A.

Adams, Tammy

Inhaltsverzeichnis

Tables, Figures, and Exhibits.
Acknowledgments.
The Authors.
Introduction.
PART 1: THE POWER OF THE PARTNERSHIP: PROJECTS ANDFACILITATION.
Section 1: The Commitment to Perform.
1. Old Dogs and New Tricks.
2. Facilitation Within the Project Lifecycle.
Section 2: The Ability to Perform.
3. Who's on First?
4. What Effective Facilitation Is and Is Not.
PART 2: THE PARTNERSHIP IN PRACTICE: MAKING FACILITATED WORKSESSIONS WORK.
Section 3: Work Session Basics.
5. Making Work Sessions Work.
6. The Work Session Tightrope.
7. Preparing for the Work Session.
8. Conducting the Work Session.
9. Wrapping Up the Work Session.
Section 4: Facilitating the Deliverable.
10. Establishing the Project Charter.
11. Analyzing and Designing Business Processes.
12. Defining Business Requirements.
13. Assessing Risks.
14. Convening Work-in-Progress Reviews.
PART 3: THE TECHNIQUES.
Section 5: General Facilitation Techniques: Engaging theGroup.
15. It's All About Communication.
16. Flip-Charting.
17. Brainstorming.
18. Facilitated Dialogue.
19. Nominal Group and Affinity Analysis.
20. Prioritization Techniques.
21. Breakout Groups.
22. Staying On Track: Agendas, Action Items, and Other FocusingTechniques.
Section 6: Specialized Facilitation Techniques: Building theDeliverables.
23. Creating a Purpose Statement.
24. Defining Objectives and Targets.
25. Scope Framing.
26. Guiding Factors: Assumptions, Constraints, Dependencies, andTouch Points.
27. Discovering Impacts.
28. Risk Analysis Matrices.
29. Process Decomposition.
30. Process Mapping.
31. Process Detail Table.
32. Context Diagramming.
33. Requirements Table.
34. Developing a Timeline.
PART 4: RESOURCES.
A. Cross-Reference Tables for Tools and Techniques.
B. Recommended Books and Journals.
C. Recommended Web Sites.
D. Recommended Organizations.
References.
Index.
Templates on CD-ROM.
How to Use the Accompanying CD-ROM.

Über Autor(innen)

Janet A. Means is cofounder of Resource Advantage, Inc., aconsulting and training firm specializing in business processinnovation, organizational productivity improvement, andinformation technology planning and design. She is a certifiedprofessional facilitator with the International Association ofFacilitators.
Tammy Adams is the managing partner of Chaosity LLC, aconsulting firm specializing in collaborative techniques forbusiness process improvement and project acceleration. She is acertified professional facilitator and certified qualitymanager.