Don’t rock the boat. Don’t make waves. Don’t offend anyone. There’s a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that naturally exists in most organizations hasn’t gone away, it manifests itself in passive aggression, mediocrity, and a molasses-like inability to get anything done.Nice Teams Finish Last provides the antidote to this all too common tendency, giving managers, team leaders and members, and facilitators the practical exercises and assessment tools they need to battle “the nice trap” and start getting results! The book helps readers encourage skills such as constructive criticism, honest communication, and the kind of conflict that drives innovation and quality. From giving clear, sharp feedback, to effectively challenging others, this book provides the eye-opening tools teams need to achieve very nice results!
Miller / Cole Miller
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Weitere Infos & Material
Contents Acknowledgments Introduction 1. NICE Teams Are. Well, NICE! 2. The Opposite of NICE Is MEAN, Isn’t It? 3. The Sweet Spot Between NICE and FIERCE: BOLD 4. BOLD Principles 5. BOLD Feedback 6. BOLD Requests 7. BOLD Disagreements 8. Become BOLD Appendix 1: NICE Team Assessment Appendix 2: Team Member Style Assessment Appendix 3: BOLD Conversation Assessment Appendix 4: BOLD Feedback Planning Sheet Appendix 5: BOLD Request Planning Sheet Index About the Author
Brian Cole Miller is the principal of Working Solutions, Inc., a management training and consulting firm whose clients include WellPoint, the Ohio State University, and Nationwide Insurance. He is the author of the best-selling Quick Team-Building Activities for Busy Managers (978-0-8144-7201-9) as well as Quick Meeting Openers for Busy Managers (978-0-8144-0933-6), and More Quick Team-Building Activities for Busy Managers (978-0-8144-7378-8).
