Mumford / Banks The Computer and the Clerk

Erscheinungsjahr 2018
ISBN: 978-1-351-17366-7
Verlag: Taylor & Francis
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, Band 32, 266 Seiten

Reihe: Routledge Library Editions: The Economics and Business of Technology

Originally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance. The book is divided into three parts - an attitude survey of the administrative staff in departments affected by the introduction of computers, a study of the mechanisms of change and a second survey and re-examination of departmental organisation and work flow.

Autoren/Hrsg.

Mumford, Enid

Banks, Olive

Fachgebiete

• Wirtschaftswissenschaften Volkswirtschaftslehre Volkswirtschaftslehre Allgemein Wirtschaftstheorie, Wirtschaftsphilosophie
• Wirtschaftswissenschaften Volkswirtschaftslehre Internationale Wirtschaft

Inhaltsverzeichnis

Introduction.

Part 1: Offices in Transition

1. Some Problems of Office Automation

2. Clerks and Social Change

Part 2: Our Case Study Firms

3. The Royal Exchange Bank - The Development of the New Computer Centre

4. The Royal Exchange Bank - Work Organisation and Staff Attitudes Before the Change

5. The Royal Exchange Bank - The New Work System

6. The Royal Exchange Bank - An Analysis After the Change

7. Carters - The Introduction of a New System

8. Carters - The Accounts Department

Part 3: The Analysis of Change

9. Change and Its Consequences

10. The Management of Change

11. A Practical Approach