Norris Transplant Administration

1. Auflage 2014
ISBN: 978-1-118-39198-3
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 256 Seiten, E-Book

This timely new book, written by a transplant administrator with over sixteen years of experience, along with other expert contributors, covers the specifics of each aspect of transplant administration, providing information that will enable new administrators to quickly master essentials, help more seasoned administrators evaluate and improve their programs, and generally provide a knowledge base, focused on best-practices in light of regulatory requirements, for transplant surgeons, aspirant administrators and hospital administrators.
* Comprehensively covers all aspects of transplant program administration, including management, finance, staffing, quality improvement, patient intake, communication and collaboration with clinical staff, and more.
* Emphasizes practical application of best practices; uses bullet lists and other features to highlight essential information for each topic covered.
* Accompanying "Toolkit", available via the book's companion website, provides forms, a procedural manual, program assessment materials and more which buyers can use "out of the box" or adapt for use in their own program.
While the book and its supplemental materials have been created specifically with the US transplant community in mind, they still have considerable value for transplant administrators and related professionals outside the US, for instance, transplantation and health policy researchers, hospital management staff who are tasked with starting a transplant program from scratch and who need ready-made materials they can adapt to suit their own regulatory environment, and others.

Autoren/Hrsg.

Norris, Lisa

Inhaltsverzeichnis

List of Contributors, vii
Preface, xi
Acknowledgments, xv
About the Companion Website, xvii
1 Organ Allocation: NOTA, the OPTN, and Policy Development,1
Kenneth Andreoni and Ciara Samana
2 Organizational Structures, 17
Lisa Norris
3 Human Resources, 27
Lisa Norris
4 Clinical Services, 39
Lisa Norris
5 Regulatory and Compliance Issues, 51
Marguerite Brown
6 Transplant Finance, 75
Lisa Norris
7 Managed Care Contracting, 97
Mindy Scharlin
8 Quality Assessment and Performance Improvement, 115
Lisa Norris
9 Transplant Information Management and Transplant InformationSystems, 129
Lauren E. Kearns
10 Strategy and Marketing, 155
Lisa Norris
11 Managing and Leading the Transplant Enterprise, 171
Lisa Norris
Appendix 1 Human Resources: Lists of Transplant Staff Duties,181
Appendix 2 Human Resources: Medical/Surgical Director JobDescription, 191
Appendix 3 Human Resources: In-Patient Transplant CoordinatorOrientation, 195
Appendix 4 Human Resources: Post-Transplant CoordinatorOrientation, 199
Appendix 5 Human Resources: Pre-Transplant CoordinatorOrientation, 201
Appendix 6 Human Resources: Transplant Social Work Orientation,203
Appendix 7 Regulatory and Compliance Issues: SurveyorWorksheet--Organ Transplant Program Quality
Assessment and Performance Improvement, 207
Appendix 8 Transplant Finance: Kidney Organ Procurement Ratesfor 2013, 217
Appendix 9 Managed Care Contracting: UNOS RFI Example, 219
Appendix 10 Managed Care Contracting: Sample Letter to ClaimsDepartment, 223
Appendix 11 Managed Care Contracting: Sample Managed CareContract, 225
Appendix 12 Insurance Approval Form, 229
Index, 231

Über Autor(innen)

Lisa Norris, M.S., MBA
Lisa Norris has over twenty years of experience in healthcaremanagement and over sixteen years of experience in the field oftransplantation. Most recently, she served as Director of theChristus Transplant Institute in San Antonio, Texas. Prior to thatrole, she was the Administrative Director at the ComprehensiveTransplant Center at University of North Carolina Hospitals. Shealso served as the Transplant Product Line Director at theUniversity of Maryland Medical System and the Director ofTransplant Services at the University of Colorado. She has been aRegion 8 administrator on the UNOS Transplant Administrator'sCommittee and has held various board positions with the TransplantResource Center of Maryland, National Kidney Foundation, Medbank ofMaryland and Transplant Council of the Rockies.