Buch, Englisch, 224 Seiten, Paperback, Format (B × H): 156 mm x 234 mm, Gewicht: 348 g
Buch, Englisch, 224 Seiten, Paperback, Format (B × H): 156 mm x 234 mm, Gewicht: 348 g
ISBN: 978-0-7494-6465-3
Verlag: Kogan Page
Autoren/Hrsg.
Fachgebiete
- Wirtschaftswissenschaften Betriebswirtschaft Coaching, Training, Supervision
- Sozialwissenschaften Psychologie Psychologische Disziplinen Wirtschafts-, Arbeits- und Organisationspsychologie
- Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
Weitere Infos & Material
Chapter - 00: Introduction; Section - ONE: The individual at work; Chapter - 01: What makes people do things? Maslow's hierarchy of needs; Chapter - 02: How can we become more engaged with work? Flow; Chapter - 03: How can people develop their self-awareness? Mindfulness; Chapter - 04: Helping others to set goals The GROW model; Chapter - 05: How can people learn to become more optimistic? Learned optimism; Chapter - 06: Why did they do that? Attribution theory; Chapter - 07: How can we make sense of who we are? Personality trait and type theory; Chapter - 08: How does psychological testing work? Psychometrics; Chapter - 09: How do we think about others thinking? Theory of mind and emotional intelligence; Chapter - 10: How can we manage our negative thinking? Cognitive behavioural model; Chapter - 11: How can job performance be accurately and fairly assessed? Behaviourally anchored rating scales (BARS); Chapter - 12: How do people cope with change? Phases of change models; Chapter - 13: How do we understand different types of people? Myers-Briggs Type Indicator (MBTI); Chapter - 14: How do we know if someone is telling us a lie? Facial displays; Chapter - 15: How can people understand and build on their strengths? Values in Action Inventory of Strengths (VIA-IS); Chapter - 16: What can employers do to improve the mood and commitment of their staff? Psychological capital; Chapter - 17: How to help people cope well with change Three phases of transition; Chapter - 18: Where does motivation come from? Self-determination theory; Chapter - 19: How can we rely on psychometric tests? Reliability and validity; Chapter - 20: How can people change their behaviours? Transtheoretical Model of Change; Chapter - 21: How do people positively handle trauma? Post-traumatic growth theory; Chapter - 22: How can people develop their capacity to cope with adversity? Resilience; Section - TWO: Team effort; Chapter - 23: Do people work harder if you give them more attention? The Hawthorne effect; Chapter - 24: Do the assumptions that managers have about people affect how they do their work? Theory X and Theory Y; Chapter - 25: Do groups always make the best decisions? Groupthink; Chapter - 26: What behaviours improve team performance? Belbin team roles; Chapter - 27: Does an attractive communicator influence our decision making? Attractiveness theory; Chapter - 28: How to use goal setting to enhance performance Goal-setting theory; Chapter - 29: Why do people obey authority figures even when they are being asked to do something they know is wrong? Obedience to authority theory; Chapter - 30: How can you select the best candidate at an interview? Behavioural interviewing; Chapter - 31: How do people make up our minds? Majority and minority influence; Chapter - 32: How can we positively help people and teams change? The Skilled Helper Model; Chapter - 33: How does shift work impact on how well people do their work? Circadian rhythms and performance at work; Chapter - 34: How do groups develop to become effective? Tuckman's group development; Chapter - 35: How can you ensure everyone makes a fair contribution to team goals? Social loafing theory; Chapter - 36: How do you get good outcomes for both sides in a negotiation? Best alternative to a negotiated agreement (BATNA); Chapter - 37: How do I make decisions in a complex world? Cynefin complexity model; Chapter - 38: How can we specify the behaviours required to perform a task well? Critical incident technique; Section - THREE: Organizations; Chapter - 39: How useful are positive emotions? Broaden-and-build theory of positive emotions; Chapter - 40: What can organizations do to transform the way they think and act? Appreciative inquiry; Chapter - 41: How do people's expectations of their employers affect the way they work? Psychological contract; Chapter - 42: What can you do to make training a good investment? Social learning theory; Chapter - 43: How do I take account of the forces for and against change? Force field analysis; Chapter - 44: How can you make a workplace fair? Organizational justice; Chapter - 45: How do you tackle difficult people at work? Managing difficult people; Chapter - 46: How do people really make decisions? The bounded rationality model of decision making; Chapter - 47: How can good conversations change organizations? Conversational approaches to change; Chapter - 48: How can metaphors help managers change their organizations? Organizational metaphors; Chapter - 49: How can you make work less stressful? The vitamin model of stress; Chapter - 50: What can we do to make our writing more readable? FOG Index of Readability