Buch, Englisch, 288 Seiten, Format (B × H): 156 mm x 234 mm
Buch, Englisch, 288 Seiten, Format (B × H): 156 mm x 234 mm
ISBN: 978-1-78966-071-5
Verlag: KOGAN PAGE
From natural disasters to cyber attacks to major project failures, the modern risk environment is highly complex and crises can affect organizations at any time and come from any direction. All senior risk and crisis managers therefore face a similar problem: how to create an integrated management framework that maximises an organization's ability to prepare for a potential high-impact event. Strategic Risk and Crisis Management shows how implementing the right frameworks and capabilities means businesses will not only survive but respond and recover at a time of maximum chaos and confusion.
Beginning with an overview of the nature of emerging threats, this book also covers the integration of multiple stakeholders and the importance of information exchange and critical decision making under pressure at strategic, tactical and operational levels. Strategic Risk and Crisis Management includes a wide selection of case studies - including Space Shuttle Columbia, Heathrow Terminal 5, and Deepwater Horizon - with detailed analysis of organizational failures and the lessons which should be learned from them. Based on practitioner experience and academic research, this book introduces leading experts and models and offers a range of realistic solutions for any operational environment.
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Weitere Infos & Material
Chapter - 00: Introduction; Chapter - 01: 21st century crisis management - An overview; Chapter - 02: Defining a modern crisis; Chapter - 03: Hierarchy of events; Chapter - 04: Understanding complexity; Chapter - 05: Wicked problems; Chapter - 06: Communication, communication, communication; Chapter - 07: Gold / Silver / Bronze management system - A tool, not a solution; Chapter - 08: Strategic crisis management; Chapter - 09: Tactical crisis management; Chapter - 10: Operational crisis management; Chapter - 11: Decision making under pressure; Chapter - 12: The benefit of effective decision-making; Chapter - 13: Creating organisation capability - From 'technical' to 'cultural'; Chapter - 14: Resilience - More than a buzzword?; Chapter - 15: High reliability organizations; Chapter - 16: Why good organizations fail; Chapter - 17: Training; Chapter - 18: What does good look like?; Chapter - 19: Why you should read executive summaries