Thomas Reliability and Warranties

Methods for Product Development and Quality Improvement
Erscheinungsjahr 2012
ISBN: 978-1-4200-0657-5
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 216 Seiten

Our modern view of quality is a multifaceted conglomeration of probability, planning, and perception. Although warranties are important first as an estimate and then as a measurement of reliability, most books on reliability and quality relegate the topic of warranties to a single chapter. Today’s engineering student needs an integrated view that considers all aspects that contribute to overall quality along with methods to analyze, predict, measure, and improve each component. Reliability and Warranties: Methods for Product Development and Quality Improvement provides this unified treatment along with illustrative examples, end-of-chapter problems, and background material. Based on the author’s distinguished experience as a practicing engineer and educator, this text supplies students with a modern education in quality engineering and the skills and knowledge necessary to succeed in the real world. It begins with preliminary results for dealing with failures followed by the modern definition and view of quality, various types and models for warranties, quality improvement, and perspective for achieving reliability and quality goals. It also includes a unique framework for measuring and tracking overall quality performance. Ideal for senior undergraduate and first-year graduate students taking courses on quality, reliability, or industrial engineering, Reliability and Warranties presents a practical, thoroughly integrated path to meeting both engineering and customer quality goals.

Zielgruppe

Industrial engineers, reliability engineers, quality control engineers, quality assurance managers, manufacturing engineers, design engineers, product engineers, and senior undergraduate and graduate students in these areas.

Autoren/Hrsg.

Thomas, Marlin U.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensforschung
• Technische Wissenschaften Maschinenbau | Werkstoffkunde Produktionstechnik Industrielle Qualitätskontrolle
• Mathematik | Informatik Mathematik Operations Research
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Product Quality and Warranty
Introduction
Background and Scope
References
Preliminary Results for Analyzing Product Failures
Failure Time Distributions
Fitting Distributions
Counting the Number of Failures
Exercises
References
Quality and Reliability
Quality Concepts
Product Reliability
Load and Capacity Models
Exercises
References
Product Warranties and Quality
Definitions and Types of Warranties
Warranty Cost Models
Determining Optimum Warranty Periods
Estimating Warranty Reserve
Exercises
References
Product Monitoring and Feedback
Quality System Monitoring and Control
Multiattribute Quality Assessment
Warranty Information Feedback Models
MOP/MIS Charts
Exercises
References
The Quality Improvement Process
Introduction
Identifying Quality Problems
Developing Quality Improvement Goals
Decision Analysis Framework
Exercises
References
Toward an Integrated Product Quality System
Introduction
The Quality Movement
A QRW (Quality, Reliability, Warranty) Paradigm
Some Concluding Remarks
References
Appendix A: Notations and Acronyms
Appendix B: Selected Tables
Appendix C: Counting Distributions
Binomial Counting Distribution
Poisson Counting Distribution
Renewal Function for Erlang (?,2) Distributed Times
Index