Transport Services Management in Africa

1. Auflage 2025
ISBN: 978-1-032-90842-7
Verlag: Taylor & Francis Ltd

Buch, Englisch, 384 Seiten, Format (B × H): 156 mm x 234 mm

Reihe: Routledge Research on African Economics

Transportation is an essential part of human activity and a service that makes an enormous contribution to the economic, social, and general well-being of countries and their citizens. However, many developing countries and emerging economies are suffering from institutional challenges that impact their transport infrastructure and ability to provide an effective transport service effectively.

The book highlights research on transportation as services in Africa and provides theoretical underpinning for future studies on transport service management. It recognises that one size does not fit all, acknowledging that transport service provision in Africa needs to be contextualised amidst the inherent challenges and the travel demands of citizens. The book moves beyond Western transport, land use and engineering research to explore transportation from a services and business perspective, and provides a comprehensive resource encompassing transport service quality, marketing communication, public sector engagement with stakeholders, sustainable and inclusive transportation.

This edited collection brings together insights from authors across Africa to provide much needed theoretical and practical knowledge for academic researchers and students, as well as policymakers in the region.

Zielgruppe

Postgraduate

Autoren/Hrsg.

Uzondu, Chinebuli

Mogaji, Emmanuel

Ugboma, Ogochukwu

Fachgebiete

• Wirtschaftswissenschaften Volkswirtschaftslehre Volkswirtschaftslehre Allgemein Verhaltensökonomik
• Wirtschaftswissenschaften Volkswirtschaftslehre Regional- und Städtische Wirtschaft
• Sozialwissenschaften Ethnologie | Volkskunde Volkskunde Historische & Regionale Volkskunde
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Transport- und Verkehrswirtschaft
• Technische Wissenschaften Verkehrstechnik | Transportgewerbe Verkehrstechnologie: Allgemeines

Inhaltsverzeichnis

Introduction

Chapter 1

Introduction to Transport Services Management in Africa: Navigating Challenges, Advancing Opportunities

Emmanuel Mogaji, Ogochukwu Ugboma, Chinebuli Uzondu

Theme 1: Digital Disruption and Technological Innovation in African Transport

Chapter 2

Smart Transport Technologies and Urban Mobility: Enhancing Transportation Satisfaction in African Cities – The Case of Lagos

Oluwatobi. O. Omotoye, Lateef, D. Olusesi, Uthman O. Adigun

Chapter 3

Technology and Transport Services in African Smart Cities: Governance, Challenges, and Future Prospects

Tajudeen Alaburo Abdulsalam, Rofiat BolanleTajudeen, Kamal Asola Bello, Dayo Bamigbade

Chapter 4

Exploring Sustainable E-Commerce Logistics Services for Customer Satisfaction

Adetayo Olaniyi Adeniran, Samuel Oluwaseyi Olorunfemi, Ayobami Ademola Akanmu

Chapter 5

Regulating Ride-Sourcing in Africa: Governance Challenges and Policy Lessons from Cameroon

Japhet Kuma Chianebeng, Elvis Chia Ngwah

Chapter 6

A Conceptual Framework for MaaS Adoption in Selected African Cities: Comparative Analysis of Lagos, Nairobi, Johannesburg, and Accra

Ogochukwu Ugboma

Theme 2: Sustainable and Inclusive Urban Transport

Chapter 7

Inclusive Transport in Africa: Bridging Gaps and Building Opportunities for Equitable Mobility

Sudhanshu Bhatt

Chapter 8

Transforming Urban Mobility in Africa: A Practitioner’s Perspective on Sustainable Public Transport in Windhoek

Johanna Shikukutu, Prisca Mayumbelo, Temitope Farinloye, Emmanuel Mogaji

Chapter 9

Towards the integration of Candongueiros in Luanda into the country's formal transportation n

Über Autor(innen)

Emmanuel Mogaji is an Associate Professor of Marketing at Keele University, UK, with a research focus on transformative service provision, particularly within transport services. He developed the Transformative Transport Service Design (TTSD) framework, aimed at advancing inclusive, accessible, and sustainable transport systems across developing and developed economies. His work critically explores how transport services can be better designed, managed, and experienced, especially in contexts shaped by informality and inequality. Through his research and publications, he continues to advocate for people-centred service innovations that drive social impact, equity, and resilience in transport systems globally.

Ogochukwu Ugboma is an Associate Professor and Head of Department at the School of Transport and Logistics, Lagos State University, Lagos, Nigeria, specializing in Transport, Logistics, and Supply Chain Management. A Fellow of the Chartered Institute of Logistics and Transport (CILT) and the African Centre for Supply Chain (ACSC), Dr. Ogochukwu Ugboma combines extensive academic expertise with practical industry engagement. Her work integrates theoretical frameworks with real-world applications, particularly in logistics performance, transport equity, sustainable supply chains, and skills development in Africa.

Chinebuli Uzondu is a road safety advisor with the National Highways UK. She has previously worked as a lecturer and researcher at the department of Transport Management Technology, Federal University of Technology Owerri Nigeria and post-doctoral researcher with the Human Factors and Safety Group at the Institute for Transport Studies, University of Leeds, United Kingdom where she obtained her PhD. Her work seeks to understand transport safety and urban mobility using both quantitative and qualitative research methods, to inform the design of transportation services including infrastructure and/or technology interventions, and to evaluate the effectiveness of these interventions.