The Conflict and Communication Activity Book

30 High-Impact Training Exercises for Adult Learners
Erscheinungsjahr 2003
ISBN: 978-0-8144-7167-8
Verlag: AMACOM

Buch, Englisch, 304 Seiten, Format (B × H): 216 mm x 280 mm, Gewicht: 770 g

"Every workplace has its share of conflict, and one of training’s universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors’ worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q & A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer’s Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator’s best friend."

Autoren/Hrsg.

Withers, Bill

Lewis, Keami

Fachgebiete

• Interdisziplinäres Wissenschaften Wissenschaften Interdisziplinär Friedens- und Konfliktforschung
• Sozialwissenschaften Politikwissenschaft Internationale Beziehungen Konflikt- und Friedensforschung, Rüstungskontrolle, Abrüstung
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

"Teaching About Communication and Conflict with Games and Exercises I. Questions to Ask About Conflict II. Why Playing in the Classroom is Serious Business Communication and Conflict Exercises I. My Workshop Starts in Five Minutes! 1. 3 Similarities & 1 Difference 2. A New Leaf 3. Right Listening 4. Building Bridges 5. Climbing Life’s Ladders 6. Draw A House 7. Energy Jump 8. Meet the Press 9. Not ""I"" 10. Sentence Relay 11. The Squares Game 12. What you See is What You Get II. Exercises to Prepare in Advance 13. Four Roads to Resolution 14. A Time You Felt Different 15. Centering Under Pressure 16. How Soon is Possible? 17. I Lean 18. Mine Field 19. Missing the Meaning 20. Say It, Shout It, Skip It 21. Telephone Tales 22. Think Fast (4 Variations) 23. Timed Square 24. Values Clarification 25. What’s in a Word? 26. Workers and Managers III. Full Day Workshops 27. Diversity Dialogue 28. Hold Please 29. The Synthetic Culture Lab 30. Write Your Own Case Study Trainer's Toolbox Exercise Matrix Sample Agendas Handouts, Flipcharts/Overheads, and Charts Fun Ways to Break into Groups"

Über Autor(innen)

Bill Withers (Collingswood, NJ) is the author of The Conflict Management Skills Workshop (0-8144-7092-0) and the organizational development manager for R & B, Inc., an automotive supply corporation. Keami D. Lewis (North Wales, PA) has been a program designer, trainer, and business leader with Rosenbluth International, Showboat Casino, and other organizations recognized for excellence in training and management practices.