Measuring, Monitoring, and Managing Your Business
Buch, Englisch, 336 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 643 g
ISBN: 978-0-470-58983-0
Verlag: Wiley
Tips, techniques, and trends on harnessing dashboard technology to optimize business performance
In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance–management initiatives with dashboard technology.
- Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards.
- Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management
- Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators
- Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques
This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Foreword vii
Preface to the Second Edition ix
Preface to the First Edition xiii
Part I The Landscape for Performance Dashboards 1
Chapter 1 What Are Performance Dashboards? 3
Chapter 2 The Context for Performance Dashboards 23
Chapter 3 Assessing Your Organizational Readiness 43
Chapter 4 Assessing Your Technical Readiness 57
Chapter 5 How to Align Business and IT 81
Part II Performance Dashboards in Action 99
Chapter 6 Types of Performance Dashboards 101
Chapter 7 Operational Dashboards in Action 123
Chapter 8 Tactical Dashboards in Action 139
Chapter 9 Strategic Dashboards in Action 157
Part III Critical Success Factors: Tips from the Trenches 179
Chapter 10 How to Launch, Manage, and Sustain the Project 181
Chapter 11 How to Create Effective Performance Metrics 197
Chapter 12 How to Design Effective Dashboard Displays 223
Chapter 13 How to Architect a Performance Dashboard 251
Chapter 14 How to Deploy and Integrate Dashboards 273
Chapter 15 How to Ensure Adoption and Drive Positive Change 293
Index 309
