Eckerson Performance Dashboards

Measuring, Monitoring, and Managing Your Business
2. Auflage 2010
ISBN: 978-0-470-92040-4
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 336 Seiten, E-Book

Tips, techniques, and trends on harnessing dashboard technologyto optimize business performance
In Performance Dashboards, Second Edition, author WayneEckerson explains what dashboards are, where they can be used, andwhy they are important to measuring and managing performance. AsDirector of Research for The Data Warehousing Institute, aworldwide association of business intelligence professionals,Eckerson interviewed dozens of organizations that have builtvarious types of performance dashboards in different industries andlines of business. Their practical insights explore how you caneffectively turbo-charge performance-management initiativeswith dashboard technology.
* Includes all-new case studies, industry research, news chapterson "Architecting Performance Dashboards" and "Launching andManaging the Project" and updated information on designing KPIs,designing dashboard displays, integrating dashboards, and types ofdashboards.
* Provides a solid foundation for understanding performancedashboards, business intelligence, and performance management
* Addresses the next generation of performance dashboards, suchas Mashboards and Visual Discovery tools, and including newtechniques for designing dashboards and developing key performanceindicators
* Offers guidance on how to incorporate predictive analytics,what-if modeling, collaboration, and advanced visualizationtechniques
This updated book, which is 75% rewritten, provides a foundationfor understanding performance dashboards, business intelligence,and performance management to optimize performance and accelerateresults.

Autoren/Hrsg.

Eckerson, Wayne W.

Inhaltsverzeichnis

Foreword.
Preface to the Second Edition.
Preface to the First Edition.
PART I THE LANDSCAPE FOR PERFORMANCE DASHBOARDS.
CHAPTER 1 What Are Performance Dashboards?
CHAPTER 2 The Context for Performance Dashboards.
CHAPTER 3 Assessing Your Organizational Readiness.
CHAPTER 4 Assessing Your Technical Readiness.
CHAPTER 5 How to Align Business and IT.
PART II PERFORMANCE DASHBOARDS IN ACTION.
CHAPTER 6 Types of Performance Dashboards.
CHAPTER 7 Operational Dashboards in Action.
CHAPTER 8 Tactical Dashboards in Action.
CHAPTER 9 Strategic Dashboards in Action.
PART III CRITICAL SUCCESS FACTORS: TIPS FROM THETRENCHES.
CHAPTER 10 How to Launch, Manage, and Sustain the Project.
CHAPTER 11 How to Create Effective Performance Metrics.
CHAPTER 12 How to Design Effective Dashboard Displays.
CHAPTER 13 How to Architect a Performance Dashboard.
CHAPTER 14 How to Deploy and Integrate Dashboards.
CHAPTER 15 How to Ensure Adoption and Drive Positive Change.
Index.

Über Autor(innen)

Wayne Eckerson is an industry thought leader and consultant who has covered business intelligence (BI) since 1995. Eckerson has conducted numerous in-depth research studies on BI and is a noted speaker and blogger. He is the author of a popular BI Maturity Model and chair of TDWI's BI Executive Summit, which educates business and technical executives about best practices and emerging trends in BI and performance management. He is currently director of TDWI Research and can be reached at [e-mail].