E-Book, Englisch, 240 Seiten, E-Book
Reihe: J-B Lencioni Series
Lencioni Getting Naked
1. Auflage 2010
ISBN: 978-0-470-59758-3
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
E-Book, Englisch, 240 Seiten, E-Book
Reihe: J-B Lencioni Series
ISBN: 978-0-470-59758-3
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Another extraordinary business fable from the New YorkTimes bestselling author Patrick Lencioni
Written in the same dynamic style as his previous bestsellersincluding The Five Dysfunctions of a Team, Lencioniillustrates the principles of inspiring client loyalty through afascinating business fable. He explains the theory of vulnerabilityin depth and presents concrete steps for putting it to work in anyorganization. The story follows a small consulting firm, LighthousePartners, which often beats out big-name competitors for topclients. One such competitor buys out Lighthouse and learnsimportant lessons about what it means to provide value to itsclients.
* Offers a key resource for gaining competitive advantage intough times
* Shows why the quality of vulnerability is so important inbusiness
* Includes ideas for inspiring customer and client loyalty
* Written by the highly successful consultant and business writerPatrick Lencioni
This new book in the popular Lencioni series shows what it takesto gain a real and lasting competitive edge.
Autoren/Hrsg.
Weitere Infos & Material
Introduction vii
The Fable
Part One: Theory 3
Part Two: Practice 17
Part Three: Research 69
Part Four: Testimony 119
The Model
The Origins of Getting Naked 195
Naked Service Defined 197
Shedding the Three Fears 201
Broader Applications of Nakedness 214
Acknowledgments 215
About the Author 219
