Lent / Tour Selling Luxury

Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
1. Auflage 2009
ISBN: 978-0-470-49837-8
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 176 Seiten, E-Book

Praise for Selling Luxury
"Geneviève and Robin have brought together their talents tocreate a book that gives all Sales Ambassadors the fundamentals inselling and building customer loyalty."
--Hamida Belkadi, CEO, De Beers Diamond Jewellers,USA
"Selling Luxury is filled with ways of exceeding each client'sexpectations through offering a service that surprises anddelights."
--Aaron Simpson, Group Executive Chairman,Quintessentiall
What does it take to sell high-end luxury creations to therichest clients in the world? In Selling Luxury, Robin Lentand Genevieve Tour, with thirty years of combined experience, sharetheir savoir-faire. You'll also pick up tips from multi-milliondollar luxury sales professionals who will help you understand thecomplexities of the universe of luxury. Selling Luxury willshow you how a salesperson can acquire Sales Ambassador status byoffering the impeccable service associated with the world's mostprestigious brands.

Autoren/Hrsg.

Lent, Robin

Tour, Genevieve

Weitere Mitwirkende

Perrin, Alain-Dominique

Über Autor(innen)

Robin Lent is Senior Consultant at AC3, a Paris-basedcompany that specializes in training and communications. Robin hasbeen working for eighteen years in the field of luxury. He can bereached at [e-mail].
Geneviève Tour is a Training Consultant at Cartierand a luxury specialist. She has spent many years as a SalesAmbassador in the United States and France. Geneviève has anMBA in luxury brands and twenty years of experience in marketingand communications. She can be reached [e-mail].