Saving Face in Business

Managing Cross-Cultural Interactions
1. Auflage 2018
ISBN: 978-1-137-59173-9
Verlag: Palgrave Macmillan US

Buch, Englisch, 285 Seiten, Format (B × H): 153 mm x 216 mm, Gewicht: 4905 g

This book explains the subtle maneuvers of what researchers call “facework” and demonstrates the vital role it plays in the success or failure of cross-cultural interactions. Building on Geert Hofstede’s seminal research on cultural dimensions, Merkin synthesizes more recent research in business, communication, cross-cultural psychology and sociology to offer a model for better understanding facework. Additionally, Merkin’s model shows how particular communication strategies can facilitate more successful cross-cultural interactions. The first book of its kind to focus on the practical aspects of employing face-saving, it is a needed text for academics, students, and business professionals negotiating with organizations from different cultures.

Zielgruppe

Research

Autoren/Hrsg.

Merkin, Rebecca S.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Internationales Management
• Sozialwissenschaften Medien- und Kommunikationswissenschaften Kommunikationswissenschaften Interkulturelle Kommunikation & Interaktion
• Interdisziplinäres Wissenschaften Wissenschaft und Gesellschaft | Kulturwissenschaften Kulturwissenschaften

Inhaltsverzeichnis

1: Introduction.- 2: Principles of Saving Face.- 3: Culture and Face Enactment.- 4: Individualism-Collectivism and Saving Face.- 5: Individualism-Collectivism Applied to Direct versus Indirect Facework.- 6: Masculinity-Femininity Applied to Cooperative and Competitive Facework.- 7: Power Distance, Receiver Facework, Innovation, and Superior-Subordinate Relationships.- 8: Uncertainty Avoidance, Face Saving, and Organizations.- 9: Long/Short-Term Orientation, Facework, and Organizational Relationships.- 10: Overview and Facework Model Application for the Cross-Cultural Workplace. 

Über Autor(innen)

Rebecca S. Merkin is Associate Professor at Baruch College CUNY, USA. She has published over twenty peer-reviewed articles on cross-cultural studies of communication and saving face in journals such as the Journal of Intercultural Communication Research, Cross-Cultural Research, the Journal of Behavioral and Applied Management, and Intercultural Communication Studies. Prior to academia she worked in management at McKinsey & Company, TPF&C, and Merrill Lynch.