Nair / Webster / Mertova Leadership and Management of Quality in Higher Education

1. Auflage 2010
ISBN: 978-1-78063-037-3
Verlag: Elsevier Science & Techn.
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 246 Seiten

Reihe: Chandos Learning and Teaching Series

This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes. - Experiences from experts in the field - Guide to resources that are utilized in the higher education industry - Auditors' perceptions

Autoren/Hrsg.

Nair, Chenicheri Sid

Webster, Len

Mertova, Patricie

Leseproben

About the authors
Thuwayba Al Barwani (EdD) is a member of the State Council (Upper Chamber of the Omani Parliament), Associate Professor of Curriculum and Instruction and the Dean of the College of Education at the Sultan Qaboos University. She is also a member of the Council for Higher Education which is the highest policy making body in higher education in Oman and a member of the Founding Committee and a member of the Board of Trustees of Al Sharqiya Private University. She served as the Undersecretary of Social Affairs and Undersecretary of Social Development in the Government of Oman, and has presented extensively on issues related to social development. She has researched and published in areas of quality in higher education, teaching English as a foreign language, education and empowerment of Omani women, gender issues in education and family studies. Dr Lorraine Bennett is the Associate Director of the Centre for the Advancement of Teaching and Learning at Monash University, Australia. She has extensive experience in senior leadership, having held a large number of roles in higher education and local and state government. The main focus of her work is in the scholarship of learning and teaching and covers staff development, teaching, research and national teaching excellence projects. Her special areas of interest include leadership capacity building, organisational reform, change management, strategic planning, policy development, quality improvement and internationalisation. Associate Professor Martin Carroll is a Pro Vice-Chancellor and the Director, Teaching & Learning at Charles Darwin University in Australia. He was previously an international higher education consultant based in the Sultanate of Oman. He specialises in assisting governments with the establishment or refinement of higher education systems. Previously, Martin has served as Consulting Director for the Oman Accreditation Council, Audit Director for the Australian Universities Quality Agency, and in senior quality management roles at Victoria University of Wellington and Massey University (both in New Zealand). He is a founding member of the Universities Quality Assurance International Board in Dubai, and is an external reviewer for numerous external quality agencies worldwide. Dr Hamish Coates leads higher education research at the Australian Council for Educational Research. Over the last decade he has designed and led numerous projects that have influenced international, national and institutional research, policy and practice. Dr Coates’ research and publications focus on the definition, measurement and evaluation of educational processes, contexts and outcomes. His active interests include large-scale educational evaluation, tertiary education policy, learner engagement, institutional leadership, quality assurance, and assessment methodology. He teaches research methods at all levels, works routinely with national and institutional advisory groups, publishes and presents widely. He has worked with all Australian universities and numerous training organisations, serves on a number of editorial boards, has been a consultant to the World Bank and OECD, and has held visiting fellowships at the University of Michigan and UNESCO’s International Institute for Educational Planning. Dr Anci Du Toit joined Monash South Africa in 2009 as Programme Accreditation and Review Manager. From 2005, she was the Coordinator: Quality Promotion of the Support Services at the University ofJohannesburg, South Africa. She presented papers and workshops in the field of Quality Management at various national and international conferences. Previously (since 2002), she was a researcher in the Quality Care Unit at the Rand Afrikaans University. In this capacity, she was responsible for coordinating, advising on and supporting the self-evaluation and peer review processes of academic departments and service units. She also conducted surveys on student experience at the institution. Before that, she lectured in Zulu Linguistics for more than 20 years. Robyn Harris is Director – Governance, Policy and Planning Services at Victoria University in Australia. She is responsible for leadership and management of the Division which incorporates the Quality, Information and Planning Branch and Governance and Policy Branch. Prior to joining VU in 2008, Robyn was Director of the Centre for Higher Education Quality at Monash University, Australia. She was an Audit Director for the Australian Universities Quality Agency (AUQA) from 2002-5, where she was involved in the development of AUQA systems and policies and in eight Cycle 1 university audits. Before joining AUQA, Robyn was Acting Director of the New Zealand Universities Academic Audit Unit (Te Whanga Ttari). She has extensive experience of undertaking quality audits internationally including in Singapore, Hong Kong, Malaysia, Vietnam and the People’s Republic of China, and has led consultancies on the development of institutional quality systems and external quality audit in Fiji, New Zealand and Hong Kong. She holds the qualifications of BA and MA (First Class Honours). Lee Harvey is Professor at Copenhagen Business School. Prior to that he established and was Director of both the Centre for Research into Quality at University of Central England in Birmingham and the Centre for Research and Evaluation at Sheffield Hallam University. He was also Director of Research at the Higher Education Academy. Lee has wide experience of social research as a research methodologist and social philosopher. He has a teaching qualification alongside his Master’s in Information Technology and Doctorate in Sociology. His areas are higher education policy, on issues of quality, employability and student feedback. He is widely published with over 35 books and research monographs and over 120 articles in international journals, books and compendiums. He has been a quality adviser to institutions across the world. He is regularly invited as a keynote speaker at major international conferences. Associate Professor Jan Holzer lectures in Political Science at the Faculty of Social Studies at Masaryk University (Czech Republic). He is also an Associate Dean for Teaching and Learning in the Faculty of Social Studies, Editor of the Central European Political Science journal and a Deputy Chair of the Czech Political Science Society. He is the author and co-author of a number of academic publications, such as: Communism in the Czech Republic (1999); The Russian Political System: In Search of the State (2001); The Russian Political Parties: In Search of the Identity (2004); and Post-Communist Undemocratic Regimes (2009). He has also published numerous academic journal papers in Czech, Polish and English. He specialises in the theory of undemocratic and ‘hybrid’ regimes; the phenomenon of transformation of the post-communist regimes (with particular focus on Russia and the Post-Soviet republics); the position of political science as an academic discipline; and modern Czech politics. His involvement in the field of quality and evaluation includes: membership in a disciplinal panel for Political Science and Law of the Czech Research Council and the faculty co-ordinator of a large project entitled ‘Implementation of a national system of tertiary qualifications’. Professor Bente Kristensen is the former Deputy President at the Copenhagen Business School (CBS) (1994–2006), where she (among other duties) had the overall responsibility for quality at CBS. She has a Master’s degree in German Language for Special Purposes and Law. She is now a quality adviser at the CBS Learning Lab. She is the former chair of the European Higher Education Society and the European Centre for Strategic Management of Universities Benchmarking Programme. She was co-founder of the Danish Evaluation Agency and was its first Chair of the Board. Further, she was previously a member of the Board of the Norwegian Agency for Quality Assurance in Education and member of an international advisory committee to the Swedish National Agency for Higher Education. She is a member of the pool of evaluators of the European University Association Institutional Evaluation Programme. She has been a member of numerous evaluation and accreditation teams across Europe. Dr Laurie Lomas was until very recently Assistant Director (Programmes) of the King’s Learning Institute at King’s College London. Since his semi-retirement he has been Senior Lecturer in Higher Education at the Institute and now works on a Higher Education Funding Council for England funded Leadership Development project and supervises international PhD students. While at King’s College London and his previous institution, Canterbury Christ Church University Business School, his major research interest and many of his publications have been related to higher education quality management. For the last few years, Laurie has been a regular contributor at the annual European Conference on Educational Research. Ranald Macdonald is Emeritus Professor in Academic Development at Sheffield Hallam University in the UK, following early retirement in 2009, and is a freelance higher education consultant. A former Co-Chair of the UK’s Staff and Educational Development Association, he was also founder and Chair of its Research Committee until 2008, is a SEDA Fellowship holder and a current...