Smith Elephant in the Room

How Relationships Make or Break the Success of Leaders and Organizations
1. Auflage 2011
ISBN: 978-1-118-08673-5
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 320 Seiten, E-Book

Reihe: The Jossey-Bass Business and Management Series (US)

A systematic look at how relationships determine the success ofleaders and their enterprises, along with tools to help strengthenand change them
Since time immemorial, relationships have determined the fate ofleaders. But today they are more critical to success than ever. Nolonger can leaders count on long time horizons or sloppycompetition to make up for the inefficiencies that poorrelationships create. Leaders must make decisions and take actionsquickly and well with others, even those with whom they share verylittle?perhaps not even a time zone. This new world putsrelationships at the center of what leaders must understand andmaster to succeed.
* Uses in-depth observational studies and clinical research toexplore how relationships at the top of organizations work,develop, and change
* Shows how to understand, strengthen, and transform theserelationships, so they can withstand the most intense pressures andconflicts
This important book features a Foreword by Peter Senge, authorof The Fifth Discipline.

Autoren/Hrsg.

Smith, Diana McLain

Weitere Mitwirkende

Senge, Peter M.

Inhaltsverzeichnis

FOREWORD ix
Peter Senge
PART 1 Understanding Relationships 1
1 Present and Unaccounted For 3
2 The Life and Death of a Relationship 17
3 It's a Matter of Perspective 47
PART 2 Strengthening Relationships 67
4 Using the Heat of the Moment 69
5 Mapping Relationships 89
6 Focusing Investments, Managing Costs 119
PART 3 Transforming Relationships 131
7 Navigating Change Over Time 133
8 Disrupting Patterns 143
9 Reframing Each Other 173
10 Revising What You Know 197
APPENDIX A: A Guide to Behavioral Repertoires 231
APPENDIX B: The Ladder of Reflection 243
NOTES 255
BIBLIOGRAPHY 277
ADDITIONAL READING 287
ACKNOWLEDGMENTS 291
THE AUTHOR 295
INDEX 297

Über Autor(innen)

Diana McLain Smith is the chief executive partner of New Profit Inc., a national venture philanthropy firm. Formerly she was a partner at The Monitor Group, a global management consultancy, serving as chair of Human Dynamics and Change in Organizations at Monitor University where she taught, consulted, and conducted research. She is also a founding partner of Action Design, which specializes in professional and organizational learning.