Buch, Englisch, 304 Seiten, Format (B × H): 156 mm x 248 mm
Reihe: How To...
Buch, Englisch, 304 Seiten, Format (B × H): 156 mm x 248 mm
Reihe: How To...
ISBN: 978-1-5265-0359-6
Verlag: Bloomsbury
It is, therefore, very important for parties to understand what the best and most cost-effective way is to approach resolving any disputes and if possible prevent situations escalating and becoming a dispute in the first place.
Written by consultants and partners of The Dispute Resolution Partnership, How to Avoid, Manage and Resolve Business Disputes (originally titled: Disputes: Avoiding, Managing and Resolving) draws on their real life experiences of operating in different areas focusing on their different specialisms and resulting in a one stop shop for all those who are faced with disputes or the possibility of disputes.
Split into three parts:
1. Avoiding Disputes - effectively managing disagreements before they become disputes
2. Managing Disputes - containing the negative effect when disputes occur
3. Resolving Disputes - when all else fails, finding a cost-effective way to settlement
The book covers everything from how and why disputes occur to negotiating intelligently to workplace facilitation to rebuilding fractured relationships.
Aimed at mediators, who in a growing profession, are recognising the opportunity of expanding their offering beyond dispute resolution, in-house lawyers, CFO's and HR professionals How to Avoid, Manage and Resolve Business Disputes provides the tools to help businesses:
- deal with differences/conflict/disputes in a cost-effective way that preserves important relationships
- maintains control in-house
- reduces expenditure on external lawyers
- focus on wealth-creation, not on pursuing (or defending) claims.
How to Avoid, Manage and Resolve Business Disputes includes case studies and summary guidelines.
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Avoiding Disputes - effectively managing disagreements before they become disputes:
· How and why disputes occur
· Communication is everything
· Managing complaints with empathy
· Having difficult conversations
· Negotiating intelligently
· Board mentoring
· Executive coaching
Managing Disputes - containing the negative effect when disputes occur:
· Escalating dispute management process
· Third party intervention
· Workplace facilitation
· Co-operation v confrontation
· Preparing a persuasive case
Resolving Disputes - when all else fails, finding a cost-effective way to settlement:
· Choosing the appropriate process
· Assessing risk sensibly
· Developing effective strategies
· Devising creative solutions
· Rebuilding fractured relationships