Buch, Englisch, 312 Seiten, Format (B × H): 174 mm x 246 mm, Gewicht: 657 g
The Rise of Employee Engagement, the Fall of Command and Control
Buch, Englisch, 312 Seiten, Format (B × H): 174 mm x 246 mm, Gewicht: 657 g
ISBN: 978-1-4094-4324-7
Verlag: Taylor & Francis
Zielgruppe
Professional Practice & Development
Autoren/Hrsg.
Weitere Infos & Material
Contents: Foreword; Introduction; Part I What is the Velvet Revolution at Work?: The velvet revolution at work - why now? Defining employee engagement; Introducing the primary levers and supporting enablers of engagement. Part II Strategy Delivered through People: Delivering Strategy and Change through Participative Interventions that Engage the Right People: Getting started and negotiating business outcomes; Your default approach to engagement: enabler or disabler?; Negotiating who should be engaged: the power of the peach; Designing and running engagement interventions that deliver fast commercial and cultural results; Sustaining the benefits of an engagement intervention; Creative dynamics that liberate breakthrough ideas. Part III Beyond the Intervention: the Engaged Organization: The evidence, Jerome Reback; Helping leaders at every level to engage their people - capability, Jerome Reback; Brand needs engaged employees to deliver the customer promise; The impact of employee engagement on internal communication; Digital technology needs the right culture to be an enabler of engagement, John Smythe with Ben Hart and Max Waldron; Objections to employee engagement; Epilogue: employee engagement: social movement or fleeting fad?; References; Index.