Outsourcing

A Practical Guide
1. Auflage 2015
ISBN: 978-1-909416-65-9
Verlag: Globe Law and Business

Buch, Englisch, 288 Seiten, Format (B × H): 159 mm x 241 mm, Gewicht: 626 g

The global outsourcing market continues to expand, setting records in terms of both overall numbers of deals and total deal values. With the underlying services increasing in both scope and complexity, there is accordingly more focus than ever before on the contract provisions underpinning such deals and the emerging body of best practice concerning their negotiation.

This book draws together the experience of the global technology and sourcing team at DLA Piper, one of the world's largest law firms, in order to address the complete lifecycle of an outsourcing contract and the variety of legal and contractual issues that can arise in connection with such a project, from the initial genesis of the proposal to outsource all the way through the procurement process and onto post-contract signature contract management. In so doing, it also breaks down the core outsourcing contract into its constituent parts, explains the rationale for the relevant provisions (from both a customer and service provider perspective), and provides guidance as to current market practice, options and trends.

Whether you are a user of outsourced services, an adviser on outsourcing projects or working with a service provider engaged in the provision of the outsourced services itself, this publication will provide you with an end-to-end guide to the outsourcing contracting process and the detailed terms to be considered and carefully negotiated.

Autoren/Hrsg.

Burden, Kit

Piper, DLA

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Outsourcing
• Rechtswissenschaften Wirtschaftsrecht Handels- und Gesellschaftsrecht Allgemeines Unternehmensrecht, Unternehmenskauf und -bewertung, M & A

Inhaltsverzeichnis

Part 1: Preparing to outsource

Introduction

State of the outsourcing market
John McKinlay
Jan Pohle

Overview of the procurement, negotiation and delivery process
Gareth Stokes
Kristof de Vulder

Part 2: Practical guidance and risks

Role of the client
Paul Allen
Gregory Manter

Practical perils and pitfalls
Stephane Lemarchand
Scott Thiel

Multi jurisdictional deals
Kit Burden
Joris Willems

SIAM/multi vendor projects
Callum Sinclair

Different types of outsourced services
Peter Jones
Stephane Lemarchand

Part 3: Key provisions and issues

Due diligence and transition
Kit Burden
Tim Lyons

The services and service levels
Kit Burden
Peter Jones

Charges and charging models
Kit Burden
Joris Willems

Warranties and delivery commitments
Paul Allen
Jonathan Rofe

Confidentiality, intellectual property and data
Duncan Pithouse

Liability and indemnities
Anne Friedman
John McKinlay

HR and ARD/TUPE
Kai Bodenstedt
Tom Kerr-Williams

Termination and step in rights
Sharon Rowe
Anthony Willis

Assets and third party contracts
Gareth Stokes

Governance, vendor management and dispute resolution
Peter Brook
Gregory Tulquois

Renegotiations, retenders and termination assistance
Tim Lyons
Jan Pohle