Heier, H: Change Paradigms in the Setting of Knowledge Manag

Softcover Nachdruck of the original 1. Auflage 2004
ISBN: 978-3-8244-0769-9
Verlag: Deutscher Universitätsvlg

Buch, Englisch, 184 Seiten, Format (B × H): 148 mm x 210 mm, Gewicht: 261 g

Reihe: Leiden University Management Research Series

1. 1 Research Problem and Relevance. 1 l. 2 Key Concepts and Significant Prior Research. 6 1. 2. 1 Definitions and Basic Concepts in Knowledge Management. 6 1. 2. 2 Refining the Research Question. 9 l. 3 Research Objectives and Expected Contributions. l3 1. 4 General Research Approach. 18 1. 4. 1 Research Design. 18 1. 4. 2 Site Selection. 21 1. 4. 3 Unit of Analysis. 23 l. 4. 4 Data Collection, Analysis, and Exposition. 25 2. Conceptual Foundations. 29 2. 1 Change Paradigms Guiding KMS Implementations. 29 2. 2 Linear,Staged Change. 30 2. 2. 1 Lewin-Schein's Conceptualization of Change. 30 2. 2. 2 Unfreezing. 32 2. 2. 3 Cognitive Restructuring. 38 2. 2. 4 Refreezing. 40 2. 3 Circular, Continuous Change. 42 2. 3. 1 Sathe's Conceptualization of Change. 42 2. 3. 2 Behavior. 44 2. 3. 3 Justifications of Behavior. 47 2. 3. 4 Cultural Communications. 48 2. 3. 5 Hiring, Socializing, and Replacing Employees. 51 3. Case Study: Siemens ShareNet. 53 3. 1 Project Prologue. 53 3. 2 Definition and Proto typing. 54 3. 3 Setup and Piloting. 63 3. 4 Global Rollout. 66 3. 5 Operation, Expansion, and Further Development. 71 3. 6 Shifting to a Multi-Community Concept. 76 4. Case Discussion: Change Paradigms Revisited. 81 4. 1 A Linear, Staged Perspective to Explain Success and Failure. 81 VIn Content 4. 1. 1 Revealing Critical Success Factors for Unfreezing. 81 4. 1. 2 Revealing Critical Success Factors for Cognitive Restructuring.

Zielgruppe

Research

Autoren/Hrsg.

Heier, Hauke

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)
• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement

Inhaltsverzeichnis

Content.- 1. Introduction.- 1.1 Research Problem and Relevance.- 1.2 Key Concepts and Significant Prior Research.- 1.3 Research Objectives and Expected Contributions.- 1.4 General Research Approach.- 2. Conceptual Foundations.- 2.1 Change Paradigms Guiding KMS Implementations.- 2.2 Linear, Staged Change.- 2.3 Circular, Continuous Change.- 3. Case Study: Siemens ShareNet.- 3.1 Project Prologue.- 3.2 Definition and Prototyping.- 3.3 Setup and Piloting.- 3.4 Global Rollout.- 3.5 Operation, Expansion, and Further Development.- 3.6 Shifting to a Multi-Community Concept.- 4. Case Discussion: Change Paradigms Revisited.- 4.1 A Linear, Staged Perspective to Explain Success and Failure.- 4.2 A Circular, Continuous Perspective to Explain Success and Failure.- 5. Conclusions and Implications for Further Research.- 5.1 Motivators Fitting Knowledge Management Systems.- 5.2 Knowledge Management Systems as Change Drivers.- 5.3 Toward a Culture Change-Based Implementation Framework.- Interview Guidelines.- Interview Synopses.- Interview with Horst D. Angerer.- Interview with Felix Baumann.- Interview with Joachim Döring.- Interview with Stefan Jenzowsky.- Interview with Dietmar Krauss.- Interview with Alfons Kuhn.- Interview with Andreas Manuth.- Interview with Rolf Meinert.- Interview with Dr. Johannes Müller.- Interview with Barbara Stahl.- Interview with Ursula Streit.- Interview with Donald Tsusaki.- Interview with Gerhard Vogt.- Interview with Marc Widuch.- References.

Über Autor(innen)

Dr. Hauke Heier works as a research associate at European Business School (Oestrich-Winkel), and acts as a visiting assistant professor of business administration and information management at Leiden University School of Management and Munich Business School.