Buch, Englisch, 256 Seiten, Format (B × H): 173 mm x 226 mm, Gewicht: 513 g
Reihe: Routledge Advances in Management and Business Studies
Buch, Englisch, 256 Seiten, Format (B × H): 173 mm x 226 mm, Gewicht: 513 g
Reihe: Routledge Advances in Management and Business Studies
ISBN: 978-0-415-25822-7
Verlag: Taylor & Francis Ltd (Sales)
This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success.
Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.
Zielgruppe
Postgraduate and Professional
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Chapter 1: Review of Business Excellence
Chapter 2: Forces of Excellence in Kanji's Business Excellence Model
Chapter 3: Understanding and Pitfalls of Business Excellence
Chapter 4: Leadership is Prime
Chapter 5: Measuring Business Excellence
Chapter 6: Kanji Business Scorecard
Chapter 7: Excellence in Business Excellence Models: a Comparison of EFQM and KBEM Methodologies
Chapter 8: Kanji's Business Excellence Model for a European Organization