Buch, Englisch, 196 Seiten, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 3226 g
Strategy and Tools for Continuous Improvement
Buch, Englisch, 196 Seiten, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 3226 g
ISBN: 978-3-319-36006-5
Verlag: Springer International Publishing
Zielgruppe
Research
Autoren/Hrsg.
Fachgebiete
- Wirtschaftswissenschaften Betriebswirtschaft Management Strategisches Management
- Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)
- Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
Weitere Infos & Material
Ch 1 Quality Management and Performance in the Hospitality Sector.- Ch 2 TQM as an Action-Based Management Philosophy.- Ch 3 An Application of SERVQUAL Model in Terms of Chaves.- Ch 4 Management by Process.- Ch 5 Eco-Management and Audit Scheme.- Ch 6 The Use of Information on Quality Related Costs in Portuguese Companies.- Ch 7 Process Approach, Quality Management and Key Business Results.- Ch 8 Quality Management Systems and the use of High Involvement Human Resource Management Practice.- Ch 9 Implementing Multiple Management Systems.- Ch 10 Interdependence and Relationship of the Principles and Practices in Total Quality Management.- Ch 11 Student Perception of Quality in Higher Education Institutions.- Ch 12 A New Methodology Based on Genetic Algorithms to Increase Quality and Performance in Currency Markets.