As the world approaches the fifth anniversary of September 11, the stories of the heroes and casualties among the dedicated air travel workers remain largely untold, until nowReclaiming the Sky honours not only those workers who died doing their jobs, but also the ones that soldiered through on that day and in the aftermath, tirelessly piecing back together the fragments of a shattered industry and indeed a critical social and economic force while putting aside their own fears and grief.Key features - A 9/11 perspective never heard before, on sale to coincide with the fifth anniversary - Contains powerful, never-before-shared anecdotes about that day, including: the story of the gate agent who had a hunch about who the terrorists were and was right; the husband-and-wife flight attendants on Flight 77; the manager who made the decision to shut down Newark airport and was almost arrested by the FBI; and many more - The author, as an aviation industry trainer, will promote his book directly to airline and airport employees, a guaranteed market for this book - The book will tie in with the website www.reclaimingthesky.com. I-village has offered free access to their message board system and software to create a virtual community centre for the site. Its goal will be to help people communicate about 9/11 and other loss. The site also includes a wellness survey, `Why I Fly’ anecdotes, information on aviation charities, and much more
Murphy
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Weitere Infos & Material
"Introduction: THE KENNIFER BENCH 1 Book One That Day 7 Chapter One THE GLORY DAYS 9 Chapter Two SUE 15 Chapter Three MARIANNE AND JESUS 23 Chapter Four JOHN 28 Chapter Five KATHRYN 37 Chapter Six TONI AND MICHELLE 42 Chapter Seven SUE 46 Chapter Eight TONI, ROSEMARY, DEBBIE, AND KATHYRN 56 Chapter Nine MARK AND STEVE 63 Chapter Ten TERRI 69 Book Two After That Day 75 Chapter Eleven WHAT DO WE DO WITH THE SORROW? 77 Chapter Twelve TOM 84 Chapter Thirteen SUE 88 Chapter Fourteen ONEKA, SUE, AND BERNIE 94 Chapter Fifteen THE DCA GATHERING PLACE 103 Chapter Sixteen THE FIRST STEP 109 Book Three CLUES TO RECOVERY 115 Chapter Seventeen KATHRYN AND CHIC 117 Chapter Eighteen JOHN, ANNE, AND MARIANNE 125 Chapter Nineteen ANNE 130 Chapter Twenty MARK, JOAN, AND STEVE 134 Chapter Twenty-One UNSUNG HEROES 142 Chapter Twenty-Two DIRT THERAPY 149 Chapter Twenty-Three DO WHAT YOU LOVE 155 Book Four WHY WE FLY 165 Chapter Twenty-Four THE SPACE 167 Chapter Twenty-Five CAPTAIN OBVIOUS 175 Chapter Twenty-Six LETTING GO 184 Chapter Twenty-Seven KENNIFER’S BENCH 192 Chapter Twenty-Eight RECLAIMINGTHESKY.COM 201 Epilogue 209"
Tom Murphy has been an aviation industry trainer for 20years and is president of The Service Institute. For the last few years, he has focused primarily on helping thousands of air travel professionals and their families recover in the wake of the September 11th attacks. Through the Airport Ambassador Program, the author provides customer service training for everyone from senior managers of airports and airlines, to baggage handlers, to flight attendants, to airport sanitation workers. He has personally trained 30,000 people over 10 years in airports across the country.
