Buch, Englisch, 194 Seiten, Format (B × H): 191 mm x 235 mm, Gewicht: 430 g
Buch, Englisch, 194 Seiten, Format (B × H): 191 mm x 235 mm, Gewicht: 430 g
ISBN: 978-0-12-813844-1
Verlag: BUTTERWORTH HEINEMANN
Zielgruppe
<p>Primary: Emergency Managers, Business Continuity Planners, and Risk Managers.</p> <p>Secondary: Emergency Management education/degree programs.</p>
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Chapter One. The Challenges of Business Continuity Planning
Introduction
What Most Businesses Do (Not Do) in a Disaster
Hazards that Become (Business) Disasters
- Natural Hazards
- Tsunamis and Cascading Events
- Hurricanes and Cyclones
- Floods
- Earthquakes
- Volcanos
- Tornadoes
- Hazardous Materials
- Technological Disruptions
- Terrorism and Active Attackers
- Pandemics
Types of Disaster Planning
- Mitigation Planning
- Preparedness and Planning
- Response Planning
- Recovery and Business Continuity Planning
The Benefits of Business Continuity Planning (BCP)
- Mission fulfillment
- The financial bottom line
- Loss containment
- Customer bases
- Human resources
- Diversity in the business community
Essential Principles for BC Planning
- Involvement and inclusion
- Planning is a process
- Evidence-based planning
- A culture of continuity
Upcoming Chapters
Chapter Two. Setting the Stage
The Challenges of Business Continuity Planning
- Getting people's attention
- Securing a commitment from the CEO
- Lack of knowledge or understanding
- Educating and involving people on planning as a process
The Effects of Disasters on Businesses
- Direct impacts
- Indirect impacts
- Downtime
- Displacement
- Impacts on employees
- Impacts on customers
- Businesses that fail
Essential Actions for Starting the Planning Process
- Get a team together
- Establish a timeline
- Kick off the BCP effort
- Build and maintain momentum
Chapter Three. Pre-planning Steps to Launch BCP
Introduction
Hazard Identification
- Sources of hazard information
- How to write up a hazard identification
Risk Assessment
- Understanding probabilities and historic trends
- Crafting Scenarios
Loss Estimation
- Kinds of losses to estimate
- Broader community impacts
Business impact analysis
Determining Acceptable Losses
Mitigating Losses
Essential Actions
Chapter Four. Parts of a Business Continuity Plan
Scenarios and Decision-Making
- Pandemic
- Technology Disruptions
- Natural Disasters
Critical Functions
- Prioritizing Critical Functions
- Work Teams
Assets and Workarounds
Essential Partnerships
Essential Actions to Take
Chapter Five. Managing Disruptions
Introduction
Infrastructure Disruptions
- Anticipating Disruptions
- Utilities
- Communication and Information Technology
- Transportation arteries and supply chains
Downtime Management
- How utilities get back on
- The role of critical function work teams
Displacement Management
- Site displacement
- Functional displacement
- Population displacement
Restoring Critical Functions
Essential Actions
Chapter Six. Managing Human Resources
Introduction
Case Examples
- Terrorism
- Natural Disaster
- Pandemic
The Critical Role of Human Resources Management
- Business Continuity Planning for Human Resource Management
- Preparing Employees for Disruptions
What Employees May Experience
- Personal Impacts
- Professional Impacts
What Employers May Experience
- Coping with Employee Impacts
- Coping with Immediate Business Impacts
Navigating Recovery
- Transitioning from Response to Recovery
- The 2004 Tsunami
- The 1989 Loma Prieta Earthquake
- Recognizing and Rewarding Employees
Essential Actions
Chapter 7. Strengthening and Testing your Business Continuity Plan
Introduction
Training on the BCP
- Why you need to know the plan
- Teachable moments
- Training options
- What to train on
Creating scenarios
· Exercises
- Tabletop
- Full scale
- Field
Virtual/Simulations
· Creating a culture of preparedness
Essential Actions
Chapter 8. Becoming More Resilient
Introduction
- Disaster losses and future predictions
Resilience
- The Sendai Framework
Mitigation
- The purpose of mitigation
- Becoming a champion for mitigation
The Recovery Process
- Employee support
- Flexibility
- Sustainability
Essential Actions
Appendix1. Emergency Response Planning Basics2. Mitigation Planning Basics3. Essential Tools and Resources for BCP (worksheets, checklists, etc.)