Buch, Englisch, 482 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 640 g
Buch, Englisch, 482 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 640 g
ISBN: 978-1-138-98049-5
Verlag: Taylor & Francis
- You're doing a good job, but you'd like to do even better.
- You're spending valuable time putting out fires. You lack time to do the things that need to be done.
- You're always having a hard time coordinating major marketing programs.
- You're faced with a major discrepancy between where you are and where you'd like to be; you've got a planning gap.
- You realize that you've got to offer your customers more quality if you're going to be competitive in the new market environment.
- You'd like to have a professional annual marketing plan--one that will be well received by management and will also keep you and your staff focused throughout the year.Because each step on how to develop a marketing plan is covered, Marketing Planning in a Total Quality Environment is ideal for presidents of smaller firms, marketing directors and planners, product managers, and planning specialists. The authors include a sample fact book which can be used to store and analyze data, planning forms which help convert data into information, and marketing plan formats which ensure that the plan will get used.
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Contents
Preface - Section I: Introduction - The Need to Build Total Quality Into Your Marketing Plan - The Need for a Formal Marketing Plan - Involvement: The Key to Successful Total Quality Planning - How to Make the Plan a Living Document - The “Ideal” Method” - The Micron Case - The Role of the Marketing Plan in the Business Plan - The Marketing Planning Process--An Overview - Section II: The Eight Planning Steps - Step 1. SWOTs: Present - Step 2. SWOTs: Present (cont.) - Step 3. SWOTs Present (cont.) - Step 4. SWOTs Future - Step 5. Gap Analysis - Step 6. Examination of Strategic Options and Strategy Selection - Step 7. Strategy Documentation and Evaluation - Step 8. Fleshing Out, Documenting, and Formatting the Annual Marketing Plan - Section III: Retrospect and Expectation - A Look Back and a Look Ahead - Section IV: Appendixes - Appendix A: Section 1: Forecasting Techniques - Section 2: Forecasting Rules of Thumb - Appendix B: How to Adjust Financial Statements for Inflation - Appendix C: Fact Book - Appendix D: Product/Service-Target Market Plan - Appendix E: Summary Marketing Plan - Notess Index