Telephone Triage and Advice
E-Book, Englisch, 176 Seiten, E-Book
Reihe: Advanced Life Support Group
ISBN: 978-1-118-36942-5
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
This telephone iteration of a triage system which prioritises millions of patients each year provides a robust, safe, evidence-based system for managing the clinical risk in patients who are at a distance from health care providers. The basic principles that drive the MTS remain, but this book addresses the specific difficulties of assessment by telephone. The possible triage outcomes are "face-to-face now", "face-to-face soon" and "face-to-face later" together with a self-care option. Information and advice is suggested at every level. The advice ranges from life-saving interventions, which can be carried out until health care arrives, to self-care instructions.
Emergency Triage: Telephone Triage and Advice provides all the necessary information that telephone triage staff must have to hand as well as including examples of questions to be asked. It will be a valuable resource for staff working in emergency departments, health centres and telephone triage organisations. Furthermore hospitals that are already using Emergency Triage will benefit from being linked with a telephone triage system that follows the same protocols.
Autoren/Hrsg.
Weitere Infos & Material
Editors vi
Acknowledgements vii
Members of the Original Manchester Triage Group viii
International Reference Group ix
Preface x
1 Introduction 1
2 The decision making process and Telephone Triage 6
3 The Telephone Triage method 11
4 The presentation priority matrix 23
5 Ensuring safety in Telephone Triage 27
Presentational Flow Chart Index 32
Presentational flow charts index 34
Discriminator and question dictionary 140
Index 000