Greenhalgh / Humphrey / Woodard User Involvement in Health Care

1. Auflage 2011
ISBN: 978-1-4443-4804-0
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 144 Seiten, E-Book

How can the needs and perspective of patients be incorporated inthe design and redesign of health services?
Health organizations are focusing more and more on patients- and requiring their employees to practise patient focusedcare. The Modernisation Initiative described in this book exploresin three health service areas (kidney, stroke and sexual healthservices) how patients' and carers' involvement may inform andshape quality improvement work
This book guides you through the issues and challenges thatteams seeking to involve users in changing health services arelikely to face. It offers a wealth of practical knowledge aboutinvolving users. Those undertaking similar programmes, whether inprimary care or hospital based, will find ideas and examples inthis book to inspire and guide them.

Autoren/Hrsg.

Greenhalgh, Trisha

Humphrey, Charlotte

Woodard, Fran

Inhaltsverzeichnis

Contributors vi
Foreword viii
Acknowledgements xii
Chapter 1 User involvement - a story of our time 1
Trisha Greenhalgh, Charlotte Humphrey & Fran Woodard
Chapter 2 What is already known about involving users in service transformation? 10
Ceri Butler & Trisha Greenhalgh
Chapter 3 Experience-based co-design 28
Vikki Pearce, Paula Baraitser, Gaynor Smith & Trisha Greenhalgh
Chapter 4 Patients as teachers and mentors 52
Gaynor Smith Jane Hughes & Trisha Greenhalgh
Chapter 5 Co-producing information 64
Jane Hughes, Gaynor Smith & Trisha Greenhalgh
Chapter 6 Involving users in leadership and governance 81
Fran Woodard, Lizzy Bovill & David Freedman
Chapter 7 Inherent tensions in involving users 104
Trisha Greenhalgh, Fran Woodard & Charlotte Humphrey
Chapter 8 Where next for user involvement? 116
Trisha Greenhalgh, Fran Woodard & Charlotte Humphrey
Index 127

Über Autor(innen)

Trisha Greenhalgh, Professor of Primary Health Care andDirector, Healthcare Innovation and Policy Unit, Barts and TheLondon School of Medicine and Dentistry, London, UK
Charlotte Humphrey, Professor of Health Care Evaluation,King's College London, UK
Fran Woodard, Director, Cancer Programme, IntegratedCancer Centre, King's Health Partners, London, UK