Riedl, C: Tool-Supported Innovation Management in Service Ec

2011
ISBN: 978-3-8349-3024-8
Verlag: Gabler, Betriebswirt.-Vlg

Buch, Englisch, 311 Seiten, Format (B × H): 148 mm x 210 mm, Gewicht: 492 g

Reihe: Informationsmanagement und Computer Aided Team

With a foreword by Prof. Dr. Helmut Krcmar

Electronic services delivered over the Internet are gaining importance in the business world and give rise to the “Internet of services” and “service ecosystems.” Now, a challenging question emerges: How can we develop new and innovative services in these networked environments? Christoph Riedl elaborates conceptual solutions and tool support to address this challenge. The author draws on the fields of new service development and open innovation, in particular building on online communities. Based on the design science paradigm, the author offers guidelines how tool support for online innovation communities can be developed.

Zielgruppe

Researchers and students of information systems, esp. In innovation management and open innovation
product managers in the service industry and practitioners from IT developing software for online communities

Autoren/Hrsg.

Riedl, Christoph

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Forschung & Entwicklung (F&E), Innovation
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Dienstleistungssektor & Branchen: Allgemeines

Inhaltsverzeichnis

What Makes E-Services Different?; Open Innovation in Service Ecosystems; Idea Ontology; Prototype Development; Idea Rating Mechanisms

Über Autor(innen)

Dr. Christoph Riedl completed his doctoral thesis under the supervision of Prof. Dr. Helmut Krcmar at the Chair of Information Systems at Technische Universität München (TUM). He is currently a Post-Doctoral Fellow at Harvard University.