Buch, Englisch, 581 Seiten, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 896 g
Proceedings of the ENTER 2021 eTourism Conference, January 19¿22, 2021
Buch, Englisch, 581 Seiten, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 896 g
ISBN: 978-3-030-65784-0
Verlag: Springer International Publishing
Zielgruppe
Research
Autoren/Hrsg.
Fachgebiete
- Sozialwissenschaften Sport | Tourismus | Freizeit Tourismus & Reise Tourismus & Reise: Ökonomie, Ökologie
- Geowissenschaften Umweltwissenschaften Umweltmanagement, Umweltökonomie
- Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
- Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
- Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management
Weitere Infos & Material
Part I: Technology.- The Evolution of Chatbots in Tourism: a Systematic Literature Review.- In-room voice-based digital assistants transforming on-site hotel services and guests’ experiences.- Co-Creating Personalised Experiences in the Context of Personalisation-Privacy Paradox.- AI based Self-Service Technology Service Failure in Hotel.- Part II: Innovation.- Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands.- A Netnographic Study of Consumer Value in Slow Travel.- Coworking & coliving: do they attract digital nomad tourist?.- Robo-tipping: Are customers game?.- Part III: Social Media & User Generated Content.- Tourist experiences at overcrowded attractions: A text analytics approach.- A Pinterest Netnography.- Contextual Effects of Online Review Recency: Three Research Propositions.- Cultural traits in the consumption of luxury hotel services. An exploratory analysis through online reviews data.- Part IV: Destinations.- The Digitized Ecosystem of Tourism in Europe: Current Trends and Implications.- Destination Imagery Diagnosis Model: The Case of Switzerland.- Discovering Cultural Differences through Information Flow of National DMOs Websites.- Smart Tourism Cities’ Competitiveness Index: A Conceptual Model.- Part V: COVID-19.- Hear no virus, see no virus, speak no virus: Swiss hotels’ online communication regarding Coronavirus.- Factors influencing tourists’ intention to use COVID-19 contact tracing app.- Examining Post COVID-19 Tourist Concerns Using Sentiment Analysis and Topic Modeling.- Enhancing the Visitor Experience in the time of COVID 19. The use of AI Robotics in Pembrokeshire Coastal Pathway.